silverdevil
asked on
cannot delete "experience vaio" link on start menu
hi all,
can anyone help me remove the manufacturer's link (sony vaio) on my startup menu? its called experience vaio and u can tdelete it by right-clicking it. Also, i checked my documents and settings/start menu folders to delete it but couldnt find it. Also checked customize start menu, and couldnt find a solution. Im running windows XP prfessional corporate. Thanks guys.
can anyone help me remove the manufacturer's link (sony vaio) on my startup menu? its called experience vaio and u can tdelete it by right-clicking it. Also, i checked my documents and settings/start menu folders to delete it but couldnt find it. Also checked customize start menu, and couldnt find a solution. Im running windows XP prfessional corporate. Thanks guys.
what do you mean by "you cant delete it by rigth-clicking it" does it give you an error or something else ? also did you check your registry for the applications that are starting on bootup ?
ASKER
no, its not in C:\Documents and Settings\All Users\Start Menu. it one of those special links under "run" and "help and support". if u right click it, it will display "experience vaio" and the link doesnt work because i uninstalled it.
you can actually use a registry cleaner to get rid of this not functining keys...
regcleaner is a good software for this
regcleaner is a good software for this
ASKER
yeah i have regcleaner, but im not to sure what to remove, the best choice seems to be "vaio application" but im not sure... is there really no other way?
when you do a search it will bring you the unnecessary and unused keys in the registry. unless you know that some keys are in use which is displayed in there you dont need to remove them. btw this is just a way for it of course there should be some other way to remove it but without seeing the actual problem it is not that easy to provide all the solutions
ASKER
i removed all useless and orphaned keys. unfortunately, the link is still there. dang itt.
ASKER
i removed all useless and orphaned keys. unfortunately, the link is still there. dang itt.
when you go to regedit,
try to find
experience viao key
its value should be something like @shell32.dll,-XXXXX
can you see it
try to find
experience viao key
its value should be something like @shell32.dll,-XXXXX
can you see it
ASKER
i looked through the registry for that; came up empty.
ASKER
btw, i really appreciate u sticking with me on this problem i got; it's not really a major issue, just a pain in the neck.
i know what you mean :)
can you try this
right click on start menu and then properties
click on customise..
can you see any refence to sony over there ?
can you try this
right click on start menu and then properties
click on customise..
can you see any refence to sony over there ?
ASKER
nah, i looked there tons of times. not there, thats the really wierd part.
are you using classic start menu or the new menu that came with XP ?
ASKER
new menu, i also tried switching to classic to see if it had any new options, but it didnt
where exactly does it appear on the bar ? between which menus ? maybe i can help you from there
ASKER
its on the column where "search, run, help and support, my documents, my computer" all are. thats where the tricky part is; its not like a program link where i can just drag it into the trash or delete it from documents and settings.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
whew, finally got rid of it: it was in current user-software-microsoft-wi
glad that you've solved the problem :)
Try in this location:
C:\Documents and Settings\All Users\Start Menu