?
Solved

Removing Outlook Personal Folders Backup

Posted on 2003-03-25
6
Medium Priority
?
161 Views
Last Modified: 2010-04-07
We have a PC running Windows 2000.  This computer was used by an employee who had the MS Personal Folders Backup add-in.  The employee has since left the company and her NT account deleted.  Also, her profile on this PC has been removed.

When I tried to install Personal Folders Backup on a new employees account it told me that a previous version had been deletected and to uninstall through Add/Remove.  However, I cannot to this as the old employees account and profile is gone.

Therefore, I need to uninstall manually I am assuming?  Any help is appreciated.
0
Comment
Question by:UKChap
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
6 Comments
 
LVL 21

Expert Comment

by:traval
ID: 8206171
Try saving the pfbackup.exe utility you downloaded, then extract the files to a folder or destop.  Launch backup.msi, which should reinstall the Personal Folders Backup utility.
0
 
LVL 21

Accepted Solution

by:
traval earned 280 total points
ID: 8206179
ie by extract I mean rather than double click on utility right click and choose extract, you will need something like WinZip to do this
0
 

Author Comment

by:UKChap
ID: 8210290
I managed to get this working by creating a shortcut to the exe file.  You add -c to the target name and it then extracts to a folder of your choice.  It can then be run directly from the extracted installer.
0
 
LVL 21

Expert Comment

by:traval
ID: 8213467
Yeah, same dif.  Glad you got it fixed.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question