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Installing second hard drive.

Posted on 2003-03-25
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Hi All,

I have a system that has a 60GB Western Digital hard drive thats served me well. The other day i picked up a new 80GB Western Digital hard drive.

(system is a 1.8ghz, 256mb spec)

I physically installed it, set the jumper setting to slave, it`s connected to the primary ide (primary hard drive also on that) but its misbehaving. On the secondary ide are my two cd-drives.

Data is not transferring properly (if at all), and when using clone cd to create a disc image, it didnt arrive properly to the drive, files were missing.

Earlier today, a recycle bin - just like on the desktop - was in the root of this new drive. Upon deleting it, i even got the standard "deleting a system file" warning. Strange indeed.

Also, i can load scandisk but the second I click on the new drive (designated by the system as "D") then scandisk crashes!

I even got a scan32.dll error as well, which seems to have been very temporary as my pc is behaving fine on a reboot.

Any thoughts? Is it a problem my second drive is bigger than the first? Are there some golden rules I dont know about for installing second hard drives? Would it be some confusion that my drives have new designations (one of my cd-drives used to be "D:")

thanks!
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Question by:thecyke
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21 Comments
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8207175
Well I don't know if this is what the cause is but on a lot WD disks I have been around you also have to specifically set the jumpers of master disk to be the master.


The Crazy One
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LVL 44

Expert Comment

by:CrazyOne
ID: 8207177
In other words you set the new one as the slave but did you speciically set the other disk to be the master. WD's can be very touchy about their jumper settings.
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LVL 44

Expert Comment

by:CrazyOne
ID: 8207186
Also just for the heck of it run a diagnostic test on the drive.

Western Digital
http://support.wdc.com/download/
www.westerndigital.com 
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Author Comment

by:thecyke
ID: 8207333
Yup, the original is set as the master, for sure. Sorry, I had meant to say that.

I`m just trying some WD tools now...in the meantime any more thoughts would be appreciated =)
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LVL 41

Expert Comment

by:stevenlewis
ID: 8207600
I suggest making the second one the secondary master (move one of the optical drives to the primary slave) see if that helps
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Author Comment

by:thecyke
ID: 8207618
I`ll try that tomorrow stevenlewis, it`s in the am here in the UK and i need to get some shut eye!

BTW i should maybe have said i`m using W98.

I used WDs tool, DLGDIAG 4.12 and did a quick and also a thorough check on the drive and all is well, no errors. Even rewiped and partitioned it using their tools but still acting a little odd. Scandisk refuses to look at it (via w98 start menu anyways).
I did just manage to transfer a large file however which is a first.

Tomorrow morning, i`ll recheck my hardware settings and check everythings fully inserted etc.

The drives are fully recognised in the bios etc also btw.

Thanks all for help so far, i will post again tomorrow when i have more info.
0
 

Expert Comment

by:dws1853
ID: 8207840
Hello...need a bit more info. Are both drives of compatible interface with each other and your motherboard?
Are they both say....Ultra ATA/100? Is one of them a 133? I don't know the WD makes a UATA/133 drive in those sizes but that could be something...also check for a nick in your cable to the new drive. And finally...what did you do to format the new drive?
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Expert Comment

by:bryceh78
ID: 8208070
If your running windows 9x or ME, you MUST format with FAT32.  Partitions cant exceed 3 primary and 3 or so extended logical partitions.

If your using windows NT, you MUST use NTFS with no more than 3 primary and 3 extended logical partitions, 2000, or XP, you can use FAT32 if you like with the same partition info.

Since your system only has 256 RAM in it, you might be swapping to the HD too much and your system may experience a bit of data loss.

Check the motherboard manufactures website for BIOS updates as its possible your motherboards BIOS is corrupted or cant handle 80GB hard drives, what year is your computer?  If its pre year 2000, you really should check for this.

Check Jumpers again, make sure the WD is slave and the other is Master, DONT USE cable select.  Also make sure your using high density 80 wire and not 40 wire cables that aren't crimped or other wise damaged.  A cable that is bent too much or is too close to the power supply (or other electro magnetic interference) will have read/write problems.

The final thought is that you should use Norton Disk-Doctor or other 3rd party disk software and perform a surface check of the disk to check for damaged sectors or tracks.

Good luck, and if you do all of these things and it still doesn't work, check the drive in another computer, try another device on that IDE channel, or replace either the HD or the motherboard.
0
 

Expert Comment

by:bryceh78
ID: 8208082
BTW:  use the start menus RUN option and type the command
dxdiag to get a full summary of your system, you can save this to a text file for review, printing, or email.  You really should give people more information than CPU and RAM if you want them to help you. Give CPU, OPsys, RAM, MotherBoard, HD types / config, and the comptuers year of construction at least.  Take care and good luck!
0
 

Expert Comment

by:CeLLuS
ID: 8208084
I would try to verify that the new disk is working properly first.  Try removing all drives except for a CD-ROM (slave) and the new WD 80GB (master on primary IDE) disk, make sure that they are on separate IDEs.  Then run a scandisk and install an OS.  If you run into any issues than you might have a bad disk.  If you don't than it might be a configuration issue.  I would also try testing your Mem. (It shouldn’t hurt, try this first).

Free Mem testers:

http://www.memtest86.com
http://www.simmtester.com/


Good Luck,
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LVL 34

Accepted Solution

by:
arbert earned 172 total points
ID: 8208118
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Expert Comment

by:somemadfanaticalperson
ID: 8208558
the 2 RECYCLED folders are for each drive. Windows backs up the stuff deleted on the first drive to its rubbish bin. and the stuff from the second to its trash can.
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LVL 4

Assisted Solution

by:pratigan
pratigan earned 164 total points
ID: 8211411
On the primary IDE cable for the harddrives, the primary harddrive is usually connected to the first IDE connector on the IDE cable, jumers as ,master, and the second harddrive on the 2nd and probably end IDE connector, if using a 2 IDE connector cable, set as jumper slave.
The second IDE cable used for the CDrom drives are obviously connected IDE1 or IDE2 port on the motherboard.
What is the motherboard ?? Does it have IDE0,1 connectors or identified as cdrom ??
Also, you formatted the second harddrive and the BIOS is also set for that 2nd harddrive as slave ...
Then I recommend running either norton utilities or pc inspector to not only search for and repair problems, but to also identify the second harddrive to these utilities.
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LVL 24

Assisted Solution

by:SunBow
SunBow earned 164 total points
ID: 8211502
I think you've got here two serious portential problems relevant to the different sizes and geometries.

1) Cloning. Bear in mind that a cloner is designed to make a bit copy image of a single HD, for purpose of reloading on that same specific HD (platform). Any other use is an additional function/feature that has many dependencies, including support.

2) 64 GB limit. This is smack dab in middle of your 60 & 80 GB drives. Limit can be in partitioner, BIOS/MoBo, and/or OS. Likely, one of these thinks it can do the 80 (the 64 limit) but one of the others won't.

For both of these, since 2nd HD is faily trashed, nothing critical on it, try to size single partition to be identical in shape to that of first drive. Then try first to use it without the cloning operation. perhaps making some folders and just copying over from HD1 or running an xcopy to get it populated. In other words, first get it to working order in simplest manner possible, to rule out such things as whether it is master or slave etc. Possibly the drive itself is a lemon needing replacement. You need a means to prove it is not a lemon (defective) while it is under warranty. Then,
                                                                -(more)-
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LVL 24

Expert Comment

by:SunBow
ID: 8211589
http://www.dewassoc.com/support/bios/awardfaq.htm#Q5.7
Fat32 limits:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;154997
http://support.microsoft.com/default.aspx?scid=kb;en-us;184006
64GB limit:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q263044
http://support.microsoft.com/default.aspx?scid=kb;EN-US;263045

To check/review, (a) boot into bios and review its count of space on HDs. (b) Run fdisk, and see how well it counts. (c) Once Windoze is up and running, use it to assess size on the HD.

You only need one program to not handle the drive size properly, to get it in a shape that the other programs get lost as to how to manage it afterwards.
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LVL 24

Expert Comment

by:SunBow
ID: 8211625
Do be sure you've added the SP's and the patches/upgrades for the OS. Win98? Fat32? It was out before the drives increased so much in size. It can handle terabytes, but it has problems with geometries, hence the limits. Your cloner may also be vulnerable to the limit barriers, warranting an upgrade (if supported SW)..
0
 

Expert Comment

by:bryceh78
ID: 8213485
Make sure your BIOSs hard drive configuration area is set to AUTO or if needed force it to use LBA mode in order to address the larger sizes of the new 80GB disk.
0
 

Expert Comment

by:WKL
ID: 8399688
try don't use on the same cable, put the second one to second cable master,cd-rom all put to slave,make sure both cables is at least ata100,if one is cd-rw,put it to second slave.Goodluck my friend.
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LVL 34

Expert Comment

by:arbert
ID: 8401523
thecyke, have you had any luck on this problem?

Brett
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Expert Comment

by:LucF
ID: 10304670
thecyke,
No comment has been added lately (288 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:

RECOMMENDATION: split points between arbert http:#8208118 and pratigan http:#8211411 and SunBow http:#8211589

Please leave any comments here within 4 days.

-- Please DO NOT accept this comment as an answer ! --

Thanks,

LucF
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