The memory could not be "read" (mostly winword.exe, iexplorer.exe)

Posted on 2003-03-25
Medium Priority
Last Modified: 2007-12-19
Okay, here goes. I know what causes this error (the application itself mostly), what I want to know is what patches to install to solve it. I cannot just install every patch out there because I'm on 56k, so I need to be conservative with my downloads. I get this "the memory could not be read" message a couple of times per week and it's quite annoying.

>>> Application popup: IEXPLORE.EXE - Error : The instruction at '0x765ff9c8' referenced memory at '0x00000000'. The memory could not be "read". Click OK to terminate the program. <<<

I usually get this message in Word or Internet Explorer.

Windows 2000 Professional
Service Pack 3
No other patches installed (from windowsupdate that is)
Internet Explorer 5.00.3502.1000
Microsoft Office 2000 (Word 2000 is 9.0.3821 SR-1)

Any ideas?
Question by:Psionicist
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Accepted Solution

jvuz earned 150 total points
ID: 8208772
Maybe you can try to reinstall your Office by using th repair option.

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Expert Comment

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Psionicist, is your problem solved?
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Psionicist, are you still there?

Author Comment

ID: 9224586
Sorry, been AFK for 6 months. Reinstalling Office and Win2k SP4 did the trick.
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