Exchange 2000 Global Address List
Posted on 2003-03-26
i have a native mode 2000 environment using exchange 2000 for email service. my network is physically divided into 5 locations connected by slow to midlevel wan links - each with it's own dc. dns is hosted here at the corporate office where the problem was noticed. specifically, the trouble i'm having is that one of the users here has recently lost all of the contacts from one of the remote sites from his global address book. being that the global address book is sitting on exchange, i couldn't immediately understand why he is the only one experiencing the problem. and he is the only person who is experiencing this. i logged onto the same machine to see if i could duplicate the problem, but couldn't the addresses were there for me. to be safe, i checked thru outlook pretty thoroughly to see if there was something ticked or clicked that shouldn't have been, but i did not notice anything abnormally configured.
i read a kb that said if there was more that one global address book available, only one would be shown. sounded promising, but we only have one global address book on the ex box.
could this somehow be a dns issue? how does 2000 dns handle contacts in exchange? am i way off here?
one note to add: a co-worker of mine recently created an ou structure based on the sites (even though we already have ad sites setup for them), and moved all of the comp and user accounts to their respective sites. this happened in very close proximation to the address book glitch. he did some nesting of ous, which i read was not advised by microsoft. and recently i've noticed group policy userenv id 1101 errors in eventviewer on some machines. seems like the policy could not be applied because ad could not locate the user or comp objects.
"Windows cannot access the the object OU=CompOU,OU=~SiteOU,DC=Domain,DC=local in Active Directory. The access to the object may be denied. Group Policy processing aborted."
anyways, i'm not sure that they are related. it seems like it may be.
i welcome all suggestions. =^)