Removing Cyber Patrol!! HELP!!!

Posted on 2003-03-27
Medium Priority
Last Modified: 2012-08-13
Here is my dilema.  I am working on one of my client's machine, apparently they deleted CYBER PATROL off the computer.  Apparently this corrupted some ini files associated with the deleting.  Now they cannot seem to connect the internet.  She spoke to gateway (her computer) and they stated they needed to call CYBER PATROL at 9.95 per call. hahah. Soo I am just wondering if you fellas ever removed CYBER PATROL manually.

Things I have done so far.  It is a windows 98 machine, I went into MSCONFIG and remove the two cyber patrol things at startup.  Apparently when it reboots and comes back it adds two more entries back in.  This is a repeated process now i have like 8 entries in there in reference to cyber patrol on startup.  I also used the GATEWAY reinstallation disk that came wtih the system and re-install cyber patrol.  But it still detects that the software has been tampered with.  This is the message I get : "Cyber Patrol has detected tampering with the initialization files.  Contact Technical Support."  I can't connect to the internet anymore because of this software.  Has any one had experience removing this software manually??  My last resort would be to reload the O/S.. but I don't want to do that because of some cheap crappy software.
Question by:clubxny
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Expert Comment

ID: 8218922
Look at all the startup details in msconfig...
system.ini, win.ini, and other ini files.

Look for Load=(something to do with cyberpatrol)
It could be a vxd.

It could be a dos tsr, and there could be something in autoexec.bat, and the like... (but I doubt it).

In the registry, check these keys.






some of these start tasks when windows is loaded, and cannot be removed in msconfig.


Expert Comment

ID: 8218943
also, you could get one of those snapshot programs (ie inctrl)... take a snapshot before and after the installation and see what all it does...


Author Comment

ID: 8218961

Here is the solution.. after scouring the internet.. I was able to find the software that removed the damn SOFTWARE.. Here you go fellas.. For further reference for anyone else.. can I give myself points?
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Expert Comment

ID: 8219004
Hello clubxny,
thanks for posting you can ask a 0 point question in community support to move this to PAQ and refund your points

Accepted Solution

SpideyMod earned 0 total points
ID: 8219465
PAQ'd and all 75 points refunded.

Community Support Moderator @Experts Exchange

Author Comment

ID: 8219705
how long does it take to be viewed on google.com? Just wondering.. because I remember how i found this site was because of google.com

Expert Comment

ID: 8219816
To be honest... I don't know.  I've seen questions that are open on Google almost immediately after they are aksed.

Author Comment

ID: 8220097
how long does it take to be viewed on google.com? Just wondering.. because I remember how i found this site was because of google.com

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