?
Solved

IE6 not opening Word/Excel docs properly

Posted on 2003-03-27
16
Medium Priority
?
480 Views
Last Modified: 2007-12-19
I'm experiencing a problem with IE6 where if I click a link to a word or excel file, the app launches but displays a blank page.  I can't figure out what is causing this.  I know the docs are there because if I right-click and 'save as', I can open the local file perfectly.  Any suggestions would be appreciated.  Running Win2000 and IE6 SP1.
0
Comment
Question by:nolf3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 4
  • 2
  • +4
16 Comments
 
LVL 5

Expert Comment

by:b_vishwajit
ID: 8220789
All right here is how you can do this:

1)First open the MS-WORD application.

2) Click on "Tools" and then "Options..".

3)In the options pane click on "General" tab.

4) In the general tab click on in the lower right corner you will find "Web Options Button". Click on that

5)Click on "Files" tab in the web options pane. Check all square boxes.

6)Then click ok.

7)Exit WORD. Restart your system.

and you are done.

I hope this works.
0
 

Author Comment

by:nolf3
ID: 8220888
Thanks for the advice, but those settings were already in place.
0
 

Author Comment

by:nolf3
ID: 8220909
Thanks for the advice, but those settings were already in place.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 

Expert Comment

by:JacksonGalloway
ID: 8221100
Stupid question here...but how are you uploading the files? In binary or ascii mode?
If in binary, try ascii, or vice versa
0
 
LVL 5

Expert Comment

by:b_vishwajit
ID: 8221830
Then do this:

Right click on a local MS-WORD or Excel File.

Then you should see this option "Open with.."
Click on that and chose Internet explorer program to open the local file. If this time you get the option "Open" "Save as" and "Cancel". Chose Open.
Also uncheck the square box which says "Always ask before opening this type of program" some thing like that.
This trick worked for me.
0
 
LVL 5

Expert Comment

by:b_vishwajit
ID: 8221840
If you dont get the "Open with .." option after right clicking.
Then do this:

First just select your local file by a single mouse left click. Then hold the shift key and right click the selected file.
That should give you an "Open with ..." Option.
0
 

Author Comment

by:nolf3
ID: 8225009
Thanks again, no luck with all suggestions.  Netscape opens the links fine as well.  And I believe the files are uploaded in binary, using dreamweaver.  But most of the files I open are not uploaded by me, its any document on all sites.
0
 
LVL 5

Expert Comment

by:b_vishwajit
ID: 8225752
Then I would suggest you to uninstall Netscape and make I.E. default browser for all office documents.
0
 

Author Comment

by:nolf3
ID: 8226464
Still no luck.
0
 
LVL 34

Expert Comment

by:sramesh2k
ID: 8229771
Reinstall MS-Office. Seems to be a corrupted browser plugin. That shd fix it.
0
 

Author Comment

by:nolf3
ID: 8239856
Reinstalling office didn't work either, I have all updates on IE6, and I can't even seem to uninstall IE6 and reinstall from scratch. Removing it from Windows Components only seems to remove access to it from the desktop.
0
 

Expert Comment

by:prob
ID: 8250473
I am running Win2000 and Office 2000.

Firstly, are doc files associated with Word? ie when you click a doc file normally, does Word open? If not, you will need to change the association.

0
 

Author Comment

by:nolf3
ID: 8262356
Yes word docs are associated with word.  right clicking and saving the doc to my harddrive and then opening the file from there is fine, browsing with Netscape and opening the link from netscape is fine too, just not when i use IE6
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 9627681
Please return to this question and update/finalize it.  If you've been helped, please select the comment which served you and grade it to award points and close this question.  You can split your points and award more than one expert if more than one was instrumental in helping you.

If more is needed, please let us know.  

If you need help from Community Support for special handling here's that link, along with "helpful hints" on questions here:
http://www.experts-exchange.com/Community_Support/
http://www.experts-exchange.com/help/qnaFAQ.jsp
http://www.experts-exchange.com/help/mistakes.jsp

EXPERT INPUT REQUESTED WITH CLOSING RECOMMENDATIONS IF THIS QUESTION REMAINS INACTIVE AFTER 7 DAYS; so that Moderators can take actions to either award points, split points, PAQ or delete.

Thank you,
":0) Asta
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 10354799
nolf3,
No comment has been added lately (109 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:

RECOMMENDATION: Accept nolf3's answer http:#0 and Refund

Please leave any comments here within 4 days.

-- Please DO NOT accept this comment as an answer ! --


Thanks,
astaec
EE Cleanup Volunteer
0
 

Accepted Solution

by:
SpazMODic earned 0 total points
ID: 10387273
PAQed, with points refunded (50)

SpazMODic
EE Moderator
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I had to do a bit of research to find the answer to this question so I thought I'd share my results.  Due to our outdated mainframe systems, we need to downgrade IE9 to IE8 in order to stay compatible.  We also needed to downgrade Java.  In order to…
I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question