Outlook 2002 save as issue

Posted on 2003-03-27
Medium Priority
Last Modified: 2010-04-07

I have a user who has an issue with Outlook 2002 running on an XP Pro platform. The problem is that whenever she right clicks on a file attachment in Outlook and does a "save as", on attempting to write the new file name, the machine hangs. After 3 minutes or so it resumes normal operation. The storage location is a GP redirected My Documents folder. When saving to the local disk everything is ok. Also when saving the file to the My Documents folder without changing the file name this also works ok.

This user has a roaming profile. I have logged onto another pc and the same problem arises. This pretty much rules out machine rebuild and dodge network port. I have configured the machine to store the files locally for the time being, but I need a resolution asap. Can anyone please help???

I have looked at http://support.microsoft.com but to no avail. However, I very rarely have success here…
Question by:markimark
1 Comment

Accepted Solution

dansoto earned 200 total points
ID: 8222922
Not sure if this would help but I've seen corrupted profiles do some whacky things with Outlook.  Try creating a new profile and set up Outlook for that account.  Then try it.

It's worth a shot...

- dan -

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
There may be issues when you are trying to access Outlook or send & receive emails or due to Outlook crash which leads to corrupt or damaged PST file. To eliminate the corruption from your PST file, you need to repair the corrupt Outlook PST file. U…
Suggested Courses

593 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question