?
Solved

Outlook 2002 save as issue

Posted on 2003-03-27
3
Medium Priority
?
196 Views
Last Modified: 2010-04-07
Help!!!

I have a user who has an issue with Outlook 2002 running on an XP Pro platform. The problem is that whenever she right clicks on a file attachment in Outlook and does a "save as", on attempting to write the new file name, the machine hangs. After 3 minutes or so it resumes normal operation. The storage location is a GP redirected My Documents folder. When saving to the local disk everything is ok. Also when saving the file to the My Documents folder without changing the file name this also works ok.

This user has a roaming profile. I have logged onto another pc and the same problem arises. This pretty much rules out machine rebuild and dodge network port. I have configured the machine to store the files locally for the time being, but I need a resolution asap. Can anyone please help???

I have looked at http://support.microsoft.com but to no avail. However, I very rarely have success here…
0
Comment
Question by:markimark
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 7

Accepted Solution

by:
dansoto earned 200 total points
ID: 8222922
Not sure if this would help but I've seen corrupted profiles do some whacky things with Outlook.  Try creating a new profile and set up Outlook for that account.  Then try it.

It's worth a shot...

- dan -
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question