?
Solved

Upgraded ME to W2K on an HP laptop. Device Manager shows ! next to ethernet controller and other devices. Can't get to net

Posted on 2003-03-28
15
Medium Priority
?
214 Views
Last Modified: 2011-09-20
I had an ME laptop that was so badly infected with a virus that I couldn't install Norton Antivirus.

I decided to upgrade to w2k before futher troubleshooting.

Birdseye view of the result: my NIC doesn't have a driver so I can't get on internet.

Details:

Couldn't do upgrade from inside of ME, so I ended up Booting from W2K CD and doing upgrade through its boot interface.

w2k is up and running, but way short of expectation.  Monitor display stuck at 640*480 etc.

Biggest problem is that I can't get on internet because the NIC isn't being recognized.
Device manager shows drivers are not installed.

clicked reinstall driver and displayed list of known drivers.  Known drivers went up to EN1660,  but my NIC is a Accton EN2242 SERIES MINIPCI FASTE ETHERNET ADAPTER.

I'm going to try and find download the ACCTON NIC driver on anothter computer and put on floppy and move it to the broken pc.

My question is "ain't there a better way".  At the rate I'm going it will be another 8 hours before I'm done.

Also, I'm lucky I know I have EN2242 NIC.  What about the other devices that I'm not so sure of.  I expect I should go to the HP laptop web site for initial config, but perhaps there is something I could buy that would simplify the whole thing?

Thanks greatly.

Bob

0
Comment
Question by:rberke
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 7
15 Comments
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8225493
First off the hope here is that you didn't upgrade but had Win2000 wipe the disk clean and did a fresh install. Because if you did an upgrade then all you did was to bring your ME problems with you.

Yes I think you need to the HP web site and get the BIOS upgrade and any supplemental drivers that are available.
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8225516
>>>but perhaps there is something I could buy that would simplify the whole thing?


Yeah but not like in a store. HP would probably send the drivers and such to you but quess what this would take day perhaps weeks before you got it. The downloads would be the quickest way to get what you need.
0
 
LVL 5

Author Comment

by:rberke
ID: 8226620
So, it sounds like you think i'm on the right track.

You would think Bill Gates would have made it easier by now.

My wish for "SOMETHING TO BUY" was for something beyond a disk with all the drivers on it.  I was thinking of a piece of software that would look at all the plug and play equipment installed, theN go to the web and automatically download and install the latest driver.  

Actually, no I haven't wiped it clean yet, there is too much of value on it.

When I install w2k from boot disk, it seems to ignore all of the old c: programs, so I end up with a uninfected install with nearly empty desktop and Start/Program list.  As long as I don't navigate to one of the infected files, it will stay clean.

I will then install antivirus, get latest virus signatures, and scan the disk.  At that point, the infected garbage should be gone.  

If I am being ultra cautious, I might then save the good stuff, wipe disk clean and start over.  That would be real easy if I was going to XP, because of its file and settings transfer wizard.  Does anybody know of a similar tool for w2k?

Bob
0
How Blockchain Is Impacting Every Industry

Blockchain expert Alex Tapscott talks to Acronis VP Frank Jablonski about this revolutionary technology and how it's making inroads into other industries and facets of everyday life.

 

Expert Comment

by:COOPER143
ID: 8227000
rberke,

Try this one...I got this one to work on an HP at our office..

http://www2.driverguide.com/uploads/uploads11/8771.html
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8227076
Maybe one of these may do the trick for you.

Alohabob PC Relocator 4.0
http://www.alohabob.com/item.asp?item=pcr40

Detto IntelliMover 3.0
www.detto.com

Move Me
http://www.spearit.com/

PCsync
http://www.laplink.com/products/PCSync/overview.asp

PC Upgrade Commander
http://www.v-com.com/product/pcuc_ind.html

Acronis MigrateEasy
http://www.acronis.com/products/migrateeasy/
0
 
LVL 5

Author Comment

by:rberke
ID: 8227301
Thanks.
I've got some followon so, if someone (or several) sticks with me, just let me know when you think the points should go up.  I'll split them at the end. (don't be shy).

#1. The w2k upgrade was done late last night after stores were closed, so I just borrowed an old cd and product codes.  I'm buying a new one today, but I certainly don't want to upgrade yet again.  Is there anyway to tell w2k "change product code from 11111-11111-11111-11111 to 22222-222222-22222-22222")

#2. When I boot machine, I get to choose between w2k and ME.  When this is all done, how do I delete ME entirely.

#3. CrazyOne is there one of those PC relocators that you have actually used?

Bob
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8227450
1 you can manually change the product ID in the following keys which is completely numerical. But I don't what affect this is going to have on the system or with any thing else.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

if you are talking about the Registration key which you enter when you install the OS and is alpha/numerical then no this can't be changed.
----------------------------

2 Is ME and Win2000 on the same partition? If so then just delete the Windows folder and then edit the boot.ini file and remove the line that looks something like this.

C:\WINDOWS="Microsoft Windows ME"

Editing the boot.ini File
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/bootini_4elv.asp

To configure the target computer, edit the boot.ini file by adding the appropriate debugger options to notify Microsoft® Windows® to load the kernel debugger.

To edit the boot.ini file in Notepad

Start Windows Explorer. Go to Tools | Folder Options | View. Make sure that Show Hidden Files and Folders is selected, and Hide File Extension for Known File Types is cleared.
Go to the root directory of the boot volume of your computer (on single-boot machines, usually C:\). Right-click on boot.ini. Select Properties, and remove the read-only attribute of this file. Click OK.
Double-click the file icon to start Notepad with boot.ini loaded.
If you are using an MS-DOS® Command Prompt window, use the following commands instead of steps 1, 2, and 3:
c:
cd \
attrib -s -h -r boot.ini
notepad boot.ini

Edit the file. (For a description of the boot.ini syntax, see Contents of the boot.ini File.)
Save the boot.ini file and quit Notepad. (You do not have to restore the original file attributes.)
Shut down the computer and restart Windows.
------------------

3 No I haven't. I usually backup what is important to me then do fresh installs. I archive all my programs so I can reinstall them if I need to.
0
 
LVL 5

Author Comment

by:rberke
ID: 8227644
I was talking about the alphanumeric registration key.  OH, well, I'll buy the software and my conscience will be clear.

The c:\ folder does not have a boot.ini file. Any other ideas?

0
 
LVL 44

Accepted Solution

by:
CrazyOne earned 500 total points
ID: 8227925
the boot.ini is there

did you do this

If you are using an MS-DOS. Command Prompt window, use the following commands instead of steps 1, 2, and 3:
c:
cd \
attrib -s -h -r boot.ini
notepad boot.ini
0
 
LVL 5

Author Comment

by:rberke
ID: 8228401
Right you are (of course). I had only tried with Windows Explorer.

Now onto new topic #4. w2k is now at sp3 and mdac 2.7 (mdac an olOLEDB32A problem). I have cleaned and scanned computer with housecall and norton. (cleaned up 200 files deleting 10.) Antivirus is now loaded to both W2K and ME and both OS seem to work fine.  

This is being done for a friend who is NOT computer savy and is on vacation. My choices

Choice #1. Continue with w2k driver & software install. I have to recover her desktop which is currently empty. also need to do modem, outlook, aol, favorite etc. About 3-4 more hours of work, plus she is not available so passwords etc won't be what she wants. And she need to relearn stuff.

choice #2. Revert to ME.  I think I would leave w2k around in case she changes her mind.

I'm leaning torward #2.  But, the antivirus cleanup might have lingering problems. I don't have an ME disk or recovery disks to do repair, but I'll bet Windows Update of ME will fix a lot since there are 7 updates waiting.

I know you can't judge the value of time and ease of use, but do you have any technical thoughts.  



0
 
LVL 5

Author Comment

by:rberke
ID: 8228465
Topic #5 when i do Windows Update after a reinstall I have to do it in 4 seperate passes.  After each pass Windows says "restart the machine".  Since I'm conservative, I always do.  But I wonder if it is really necessary, or if it is safe to do a single reboot after it is all done.  Have you ever tried skipping the reboots?
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8228568
>>>Have you ever tried skipping the reboots?

Yeah but I have learned not to. The changes it makes can at times cause problems. And if I do more than one or two at a time it makes hard to track down which one was the cause.
0
 
LVL 5

Author Comment

by:rberke
ID: 8229254
CrazyOne, any comments on my 3/28 3:15 pst post?
0
 
LVL 5

Author Comment

by:rberke
ID: 8239627
Crazyone,

thanks for your help.  I'd like your opinion on one thing.

This is being done for a friend who is NOT computer savy and is on vacation. I have decided to revert to ME, so they don't have to learn W2K.  

I'm a little worried that the virus cleanup might have left ME damaged.  Nonetheless, it appears to be working fine.  Should I worry?

Bob
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8239787
>>>Should I worry?


Ummm lets just say it were me I would be cautious sometimes these viruses and trojans can reintroduce themselves.

use these to periodically double check for viruses.

 Norton Web Services  
     Rating  = 4  
Go to this page and click on Scan for Viruses
http://security2.norton.com/ssc/vc_about.asp?langid=us&venid=sym&plfid=22&pkj=RKNYPJUIYCZRWEJGSSK

It needs to download a few file so as to activate the scan so you may see a message like this.

"The Scan for Viruses uses an ActiveX program to scan your computer. The download is approximately 1.5MB and can take about 10 minutes over a 28.8 modem.

The scan can take more than 20 minutes depending on the speed of your computer and the number of files that you have. Please do not browse away from this page unless you intend to abort the scan.
 
Downloading Scan for Viruses controls. Please wait...
 
During the download, you might see one or more messages asking if it is OK to download and run these programs. Click Yes when these messages appear.
 
Note: Scan for Viruses does not scan compressed files"
======================
 Trend Micro HouseCall  
     Rating  = 3
www.housecall.antivirus.com
"Trend Micro's free online virus scanner
In order to better serve our customers, we ask HouseCall users to register before scanning their computer.  By registering, you will receive virus alerts from our team of Virus Doctors. You will be able to unsubscribe when you receive your first email. You can also scan without registering"
http://housecall.antivirus.com/housecall/start_corp.asp
======================

PC Pitstop Virus Scan
Our free Web-based virus scan uses Panda Software's award-winning technology and virus list. We're checking against the "wildlist," the roughly 200 viruses that are most prevalent in the world in a given month
http://www.pcpitstop.com/antivirus/default.asp
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Introducing Priority Question, our latest feature.
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question