Problem with BackupExec
Posted on 2003-03-28
I need help! I am getting daily failures with my tape backup. Usually this happens when the job first starts, but I have seen it a very few times during the verify process. The log says:
WMI Repository cannot be backed up because Windows Management Instrumentation service is not running.
A flat file backup of the appropriate files will be performed.
Storage device "DELL 1" reported an error on a request to space to end of data.
The I/O bus was reset.
^ ^ ^ ^ ^
I am using a Dell Poweredge 2600, running Windows 2000 SP3. The drive is a Dell Powervault 110T DLT1 VS80. It is attached to an Adaptec SCSI card 39160/3960D - Ultra160. I am running BackupExec v8.60 Rev 3878.
I have tried the most recent driver for the drive and controller from Dell. Then I got the most recent driver for the drive from Veritas. But still no go! I talked to Dell's support, they had me run a diagnostic on the drive, which it passed. So, they said it isn't a hardware problem.
Any help will be greatly appreciated.