Link to home
Start Free TrialLog in
Avatar of msualumni
msualumni

asked on

Epson Scanner does not work anymore

Epson Perfection 1650 scanner WAS working, now isnt. (of course i dont recall what i was doing at the time it stopped working:)

It says, "Unable to scan because scanner is in use by another application or cannot talk to scanner..." Yes, the scanner is powered up.

I have uninstalled and reinstalled several times, same error message (I made sure the USB port was disconnected when I installed the TWAIN driver and I made sure all Windows programs were closed.)

I dont see any exclamation marks under Device Manager for my USB ports. I cannot explicitly install the Scanner using Add Hardware Wizard or under the Scanners icon in Control Panel because the install disk does not have an .inf file that my system recognizes  (This frequently happens to me when trying to install devices myself if I'm having problems with the self install).

I downloaded the latest drivers for the scanner from the Epson website, same error. How can I figure out and fix what "application " is using my scanner??? Why does Windows think this is happening??

HELP!!!!:)
ASKER CERTIFIED SOLUTION
Avatar of paneless
paneless

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of CleanupPing
CleanupPing

msualumni:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
EXPERTS:
Post your closing recommendations!  No comment means you don't care.