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Some functions are not working in Outlook 2000

Posted on 2003-03-29
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Last Modified: 2010-04-07
Hello Experts,

I bought a new laptop(Acer with Windows XP Home Edition)recently.I've installed Office 2000 Premium. All are working well except some functionalities in Outlook, like after I click the Inbox link in the Outlook Today Page, no mails are displayed in top panel, but  bottom panel showing the content of currently highlighted mail(we can't see the highlighted mail, b'cos it is in top panel). If we want to see the list of mails in the top panel then we must click the Contacts / Calendar in Outlook shortcuts bar, afterthat if we click the Inbox then it'll show the list of mails in top panel.

One more problem is, some tool bar icons are not enabled but visible(particulerly in New Mail window)

All are working fine in my desktop(same Office 2000 Premium CD), but this problem is only in my laptop.

I reinstalled the Office 2000 several times, but the result is same.

How to fix this issue?

Any ideas?

Cordially,
Purush
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Question by:tgp_76
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Todd Wedlake earned 2000 total points
ID: 8230149
Hi.  There are several options you can start Outlook up with to reset it back to defaults.  Try this one first.

start, run, copy and past this into the run box.

"c:\program files\microsoft office\office\outlooke.exe" /a
note that you will need the "

here are some others to use instead of /a

/CleanFreeBusy
/CleanReminders
/CleanViews
/ResetFolders
/ResetFolderNames
/ResetOutlookBar

Let me know if it doesn't work and we'll go from there.

Good luck
Todd
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Expert Comment

by:Todd Wedlake
ID: 8230157
sorry the statement was supposed to read

"c:\program files\microsoft office\office\outlook.exe" /a



Todd
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