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Problems with Clean Install of WIN 2000

Posted on 2003-03-29
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Last Modified: 2010-04-13
I have an Adaptec SCSI card, model 29160, and a Seagate SCSI hard drive, model ST318436LW. Everything worked fine under Windows 98, but now I'm trying to do a clean install of Windows 2000. I have downloaded the current drivers.

I did a low-level format using the utilities from Seagate and formatted the hard drive with Seagate DiskWizard Starter Edition.

Now when I try to install Win 2000, things go fine, and I'm able to load all the files, including the SCSI driver. But when the installation gets to "Starting Win 2000," it hangs up.

I'm stumped. Any suggestions?
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Question by:BSquared18
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LVL 12

Expert Comment

by:trywaredk
ID: 8231427
Before you install Windows on a computer, check the Hardware Compatibility List (HCL) to determine whether the computer is certified by Microsoft as Windows-compliant.

The latest Windows HCL is available from the following Microsoft Web site: http://www.microsoft.com/hcl/default.asp

Before you install Windows on a computer, check the HCL to determine whether the computer is certified by Microsoft as Windows-compliant. The latest Windows HCL is available from the following Microsoft Web site:
http://www.microsoft.com/hcl/default.asp

NOTE: To obtain the text file of the Windows 2000 HCL, click the following Microsoft FTP site:
ftp://ftp.microsoft.com/services/whql/hcl/win2000hcl.txt

Many Regards

Jorgen Malmgren
IT-Supervisor
Denmark

:o) Your brain is like a parachute. It works best when it's open
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Author Comment

by:BSquared18
ID: 8231486
This is a custom-built computer, not off the shelf; so it's not listed by name on MS's compatibility page.

The video display and NIC cards are the two hardware components that are incompatible. I have downloaded the drivers to make these two components compatible, but I can't install them unless WIN2000 loads, which it isn't. It's a Catch-22.

So, the solution I'm going to try is to reinstall WIN 98, put the WIN 2000-compatible drivers on the hard drive or floppy, and then try upgrading to WIN 2000 instead of using a clean install.

One problem is that he video-display card drivers download from the internet, so I don't know if I can do that in the middle of an installation. I'm thinking I might use a different, compatible video display card to do the installation and then replace it with the other card.

How does that sound?

Bill B.
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LVL 12

Accepted Solution

by:
trywaredk earned 2000 total points
ID: 8231559
You can give it a try, but I don't think it will work, because your harddisc isn't on the HCL

According to HCL (ftp://ftp.microsoft.com/services/whql/hcl/win2000hcl.txt), you can find every kind of hardware details:

Cluster/SCSI Adapter                                                                                LEVEL
--------------------------------------------------------------------------------------------------------------
Adaptec Inc.
Adaptec, Incorporated
  Adaptec SCSI Card 29160                                                                           Compatible


:o) And there a section for display:
--------------------------------------------------------------------------------------------------------------
Display                                                                                             LEVEL
--------------------------------------------------------------------------------------------------------------
 
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Author Comment

by:BSquared18
ID: 8231791
Thanks! That was a very good catch. Since the hard drive didn't show up as a problem when I ran a hardware compatibility test off of the WIN 2000 CD, and since the hard drive had run previously with WIN NT, it didn't dawn on me that the problem might be the hard drive!

I guess I either get a new hard drive or continue using WIN 98!

Bill B.
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LVL 12

Expert Comment

by:trywaredk
ID: 8231803
Yes - remember to check a new hard drive with ftp://ftp.microsoft.com/services/whql/hcl/win2000hcl.txt before you buy it.

Many Regards

Jorgen Malmgren
IT-Supervisor
Denmark

:o) Your brain is like a parachute. It works best when it's open
0

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