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The procedure entry point NtSetTimerResolution could not be located in the dynamic link library NTDLL.DLL

Posted on 2003-03-30
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Last Modified: 2011-10-03
Background info on the problem,
My old working install of Windows 2000 lost sound card functionality suddenly, and I couldn't restore it in any other way than to reinstall Windows 2000.
The reinstall process was long and nervewrecking, seems that my CD has gotten some problems, and I got many "bad sectors" on the cd, so while installing w2k it said that some files couldn't

be copied, I removed the cd and inserted it again to be able to retry to copy the files thus completing the install of w2k.
This was repeated several times, 10-20, due to the fact that the installation of w2k never seemed to be stable, probably due to the errors while copying.

Onto the question, I got a stable install finally, everything is working, except for:
- I get the following message every now and then:
"The procedure entry point NtSetTimerResolution could not be located in the dynamic link library NTDLL.DLL"
After I get this message I CANNOT start applications like normal, most applications give that same message to me, and halts me from starting the application. However, Internet Explorer works

fine, same does most of Windows own functions, Control Panel, My computer.. etc.
This error does not occurr at some fixed time, it's completely random, can happen within an hour of startup, or after a day. (provided the computer doesn't reboot before that, see 2nd problem)

- The second error, (might be related?), is just random reboots, without any events written into the system log, I suspected it was my power unit failing, so got a new one, but the problem

persists.

I realize this is a very vague description on the problem, but it clearly is an OS issue because I had a working install of OS, but after reinstalling it has some problems.
Do not suggest a reinstall, my nerves went with the broken cd, and I don't want to buy a new one..

Hope you can help,
Henrik Carlström
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Question by:Hena
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Expert Comment

by:MSGeek
ID: 8247697
I will not suggest a reinstall, but if you contact MS they  will replace your bad CD for you and you can boot from it and perform a repair.
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Author Comment

by:Hena
ID: 8250382
Well, to be honest, what I was looking for was a way to "by hand" fix the problem, not to get a new cd and repair (since repair will force me to reinstall some programs, and updates, and devices).

For example, is this an error in a software component that is loaded by windows, or is in windows itself.

The odd thing is, that it occurrs randomly, these last few days it's been long times between the errors.

So very odd, but I'm so anti-install after installing over and over everything in the operative system, I will try anything but reinstalling, repairing it with the copying of old files.
:)
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Expert Comment

by:MSGeek
ID: 8252811
You won't neccesarily have to reinstall all your software if you perform a reapir.  Trying to help you find the handful of corrupt or missing files is like looking for a ghost and may be impossible through this type of interaction.  Cut your losses and save yourself the time and aggravation.
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Author Comment

by:Hena
ID: 8260352
I know what a repair will mean, and it's not what I'm looking for..
Neither am I looking for a broken file, I'm actually not sure there is one, I want to find the thing that happens (probably) in the registry that writes some values that then disables the launching of new programs, finding those values can be fixed during runtime.
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Expert Comment

by:MSGeek
ID: 8260965
I am glad you have that kind of time available to you, you may want to increase the points to 500 and advertise it by opening a new question with a link in it to this question, title the 10-20 point question "500 Point Question"

That should get you some more experts. Good Luck.
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Author Comment

by:Hena
ID: 8262277
Well, this is my first visit to this place, and you only get 75 points to start with, so I can't make a 500 point question.
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Expert Comment

by:MSGeek
ID: 8262309
Don't award any yet, there is an answer out there.
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Expert Comment

by:MSGeek
ID: 8262325
Sorry wrong message, disregard my last post.  

If it is worth it, you can buy points.  You only earn 5 every day you are on.
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Author Comment

by:Hena
ID: 8371633
The solution to this problem was found in the end, it was nothing with Windows (the OS), in fact, it was but one memory module with a few hundred errors that caused the system instability every now and then.
After replacing the memory module, I have noticed no lockups, no mysterious error messages...

So the next time anyone gets lots of errors and lockups, do a memory module check too, I used
MemTest-86 v3.0
http://www.memtest86.com

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MSGeek earned 0 total points
ID: 8376782
You can post a question in community support requesting this question be PAQ'd and your points refunded.  Include a copy of the URL to this question.  Thanks for the tip.
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Author Comment

by:Hena
ID: 8388853
At least you tried to help, I don't need the points.. :)
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Expert Comment

by:Computer101
ID: 8392042
Since you answered the question, points refunded and grade changed for a clean database here at E-E

Computer101
E-E Admin
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