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ARCserver 2000 with EC=1722 error massage

When I connect ARCserve manager(ARCserve 2000) from my workstation to another server(ARCserve 2000), I’ve got this error massage “Server servername failed to authenticate the user username (EC=1722)”.
After I’ve click OK, the Security windows dialog box appears.
“Security for \\servername\ARCserve$”

I’ve search in CA support web site; there is only one record but difference error massage.
I’m using ARCserve 2000 Advanced Edition version 7 (build 1100) (SP4)
Any ideas?

pratigan

Whats happening is a security issue,obviously. Your system has an incorrect account id defined that is failing verification on the other server or the accessing system has not established authorization. Here is a link that helps outline these problems. Double check all your access ids from peer-to-peer and system configurations for shared connectivity.
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/vbcon/html/vxurfwebaccessfailuredialog.asp

DOMDOM

ASKER

Thank for yours comment PRATIGAN.
I can map to the shared drive from Windows NT Explorer but when I am try to access from ARCserve 2000 then I have got authorization problem.

pratigan

When you map to the shared drive you are mapping from a pc that has your id or security established, from Windows NT, however accessing from a server, the authority is different and is not established as a user security but more like a domain authority. Double check the server security configuration. I feel you'll find that the security is restricted because a username is not supplied. I have more info on this at work. Double check the server security... I'll followup tomorrow from work.

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pratigan

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DOMDOM

ASKER

Thank PRATLGAN I'll try that and let you know the result on Tuesday.

Luc Franken

DOMDOM,
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