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Please Help !!! I deleted an important folder in Outlook

Posted on 2003-03-31
Medium Priority
Last Modified: 2010-04-08
Hi all experts,

Is anyone know some tools which can help me to recover a deleted folder in Outlook 98. I find that the size of my PST file still remains unchanged. So I think it is still have change to recover that folder out. Waiting for your advice.
Question by:leungpingkei

Expert Comment

ID: 8238347
When you delete an item, folder or mesage, it goes (obviously) to the deleted items folder.  Folders will show up under this folder instead of in it.  In other words, click the plus (+) next to your deleted items folder for that pst and it is probably there.  It won't show up if you click on the deleted items folder like messages do, but it will if you expand the deleted items folder.

Author Comment

ID: 8238651
To JAmenta,

Yes. You are right. But unlucky, I empty my deleted items as well. Would you have any tools like R-Studio which can scan my pst file likes scan my filesystem for recovery ?

Thanks for your help.

Accepted Solution

garypingkei earned 120 total points
ID: 8243247
To leungpingkei

Unless you do the compaction of your pst files, you can see that your pst size is remain unchange. There, you can do the following to recover "your"(should be) deleted mails.

1) Make a backup copy of the PST file being examined.
2) Using a hex editor that you are familiar with replace bytes 7 to 13 of the PST file with FF (they're usually set to 00).
3) Run a tool called "scanpst", which is usually resident in C:\Program Files\Common Files\System\Mapi\1033 on a windows box.  It might not be in this directory, but should be installed by default.
4) Open the PST file and any recovered messages should have been recovered.

Hope these help

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Expert Comment

ID: 8245885
Open your deleted items folder then click Tools>Recover Deleted Items, you should then see a list of items that you have recently deleted. Then click the Recover selected Items icon.

Author Comment

ID: 8250354
To alios

Thanks for your comment. But the recover deleted items function only appear in Outlook XP but I am using Outlook 98.


Expert Comment

ID: 9160293

Expert Comment

ID: 9468182

I just hard deleted a folder with other folders in it.  Went through the same process as befor, but it didn't recover everything this time.  Any possible reason?  The log file created by scanpst was also much larger than last time.  This worked so well last time I just am wondering if something has changed.


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