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Uncorrectable data Error: Block a35920

Posted on 2003-03-31
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Hello Guys. Got a solaris 8 server giving me this message: Uncorrectable data Error: Block a35920. I can't copy any files to the hard drive. How do I mark this Sector unusable?

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Question by:kamarja
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7 Comments
 
LVL 38

Expert Comment

by:yuzh
ID: 8242399
What type of Sun box you have (I mean hardware config)? and what did you do to get the error?

Have a look at the following page to see if it help:
http://sunsolve.sun.com/private-cgi/retrieve.pl?doc=fsalert%2F42662&zone_32=Uncorrectable%20data%20Error

If you are 100% sure that it is the problem with HD, you can use "format" command to repair the disk. (Use format in single user mode to repair it !)

man format

to learn more
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Author Comment

by:kamarja
ID: 8245439
I don't have access to that sunsolve site. I need a passwd. I have a sparc ultra 5.Thanks.
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Accepted Solution

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yuzh earned 240 total points
ID: 8245591
I think you should try to get a sunsolve login account, it is very handy to have one. It is free ? (for me it is free).

Any way I cut and paste the doc for you:

#----------------------------------------------------------
document id   Synopsis   Date
42662   Ultra 5/10 Workstations May Encounter Uncorrectable Data Errors on IDE Disks, if "shutdown -y -i5 -g0" Command is Used   30 Sep 2002

Description Top

Sun(sm) Alert Notification
Sun Alert ID: 42662
Synopsis: Sun Ultra 5/10 Workstations May Encounter Uncorrectable Data Errors on IDE Disks, if "shutdown -y -i5 -g0" Command is Used
Category: Availability
Product: Systems, Sun Ultra 5/10 Workstations
BugIDs: 4435428, 4380416, 4337637
Avoidance: Workaround, Patch
State: Resolved
Date Released: 28-Jan-2002, 21-Jun-2002
Date Closed: 21-Jun-2002
Date Modified: 21-Jun-2002
1. Impact
On Sun Ultra 5/10 workstations, use of the following shutdown(1M) command:

      shutdown -y -i5 -g0                                                                        
might result in the IDE disk drive not getting "sync'ed" properly. If the disk is not "sync'ed" (see sync(1M)) properly, "Uncorrectable data Errors" are reported which may lead to unnecessary disk replacement.


2. Contributing Factors
This issue can occur in the following releases:

SPARC

Solaris 2.5.1 without patches 106197-06 and 103640-38
Solaris 2.6 without patches 106407-07 and 105181-31 and 105798-04
Solaris 7 without patch 106541-21
Solaris 8 without patches 108974-05 and 108528-03
Note: This issue only occurs with the internally supplied IDE drive on Sun Ultra 5/10 Workstations with use of the "i5" option to the shutdown(1M) command. Occurrence of this issue is not 100% and only occurs some times.


3. Symptoms
The error messages below may be seen in the /var/sadm/messages files upon boot up after using the "shutdown -y -i5 -g0" command:

      Jan 9 15:04:16 Ultra-10  unix: WARNING:
      /pci@1f,0/pci@1,1/ide@3/dad@1,0 (dad1):
      Jan 9 15:04:16 Ultra-10        Uncorrectable data Error: Block 289ed0
      Jan 9 15:04:18 Ultra-10  unix: WARNING: /pci@1f,0/pci@1,1/ide@3/dad@1,0 (dad1):
      Jan 9 15:04:18 Ultra-10        disk not responding to selection
      Jan 9 15:04:18 Ultra-10  unix: WARNING: /pci@1f,0/pci@1,1/ide@3/dad@0,0 (dad0):
      Jan 9 15:04:18 Ultra-10   ATA transport failed: reason `reset`: retrying command
      Jan 9 15:04:22 Ultra-10  unix: dad1:    disk okay
      Jan 9 15:42:06 Ultra-10  unix: WARNING: /pci@1f,0/pci@1,1/ide@3/dad@2,0 (dad1):
      Jan 9 15:42:06 Ultra-10  Uncorrectable data Error: Block 8ca48
      Jan 9 15:42:07 Ultra-10  unix: WARNING: /pci@1f,0/pci@1,1/ide@3/dad@2,0 (dad1):
      Jan 9 15:42:07 Ultra-10  disk not responding to selection
      Jan 9 15:42:07 Ultra-10  unix: dad1:      disk okay
      Jan 9 15:45:26 Ultra-10  unix: WARNING: /pci@1f,0/pci@1,1/ide@3/dad@2,0 (dad1):
      Jan 9 15:45:26 Ultra-10  Uncorrectable data Error: Block 5201c4
      Jan 9 15:45:27 Ultra-10  disk not responding to selection
                                                                                           
Note: In some cases, the fsck(1M) command may need to be run manually to repair file systems when the system is booted.


Solution Summary Top

4. Relief/Workaround
The recommended workaround is to use the "-i0" option instead of the "-i5" option for shutdown:

      shutdown -y -i0 -g0                                                                        

5. Resolution
This issue is addressed in the following releases:

SPARC

Solaris 2.5.1 with patches 106197-06 or later and 103640-38 or later
Solaris 2.6 with patches 106407-07 and 105181-31 and 105798-04 or later for each
Solaris 7 with patch 106541-21 or later
Solaris 8 with patches 108974-05 or later and 108528-03 or later
Change History
05-Apr-2002:

Updated Resolution Section with patch number to address issue for Solaris 2.6
Updated Date Modified
21-Jun-2002

Updated Resolution Section with patch number to address issue for Solaris 7
Updated State, Date Released, Date Closed and Date Modified
This Sun Alert notification is being provided to you on an "AS IS" basis. Sun makes no representations, warranties, or guaranties as to the quality, suitability, truth, accuracy or completeness of any of the information contained herein. This Sun Alert notification may contain information provided by third parties. ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INGRINGEMENT, ARE HEREBY DISCLAIMED. The issues described in this Sun Alert notification may or may not impact your system(s).

BY ACCESSING THIS DOCUMENT YOU ACKNOWLEDGE THAT SUN SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF YOUR USE OR FAILURE TO USE THE INFORMATION CONTAINED HEREIN.

This Sun Alert notification contains Sun proprietary and confidential information. It is being provided to you pursuant to the provisions of your Confidential Disclosure Agreement or the confidentiality provisions of your agreement to purchase services from Sun. In the event that you do not have one of the above-referenced agreements with Sun, this information is provided pursuant to the confidentiality provisions of the Sun.com Terms of Use. This Sun Alert notification may only be used for the purposes contemplated by these agreements.

Copyright 2001 Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, CA 94303 U.S.A. All rights reserved.


--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Applies To (none)
Attachments (none

#-------------------------------------------------------
cheers!

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Author Comment

by:kamarja
ID: 8245954
Thanks Yuzh,

So I may not need to replace my hard drive? Just install the patch and this will go away? I am not able to even copy a file without getting a Disk I/O error. I will try it and see what happens. I have noticed that Ultra 5 get this problem often.

You are right, I am going to have to get a sunsolve login :-).
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LVL 38

Expert Comment

by:yuzh
ID: 8246003
Download the patches, and install it in single user mode. (reboot the system in single user mode, then apply the patch)

Good luck!

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Author Comment

by:kamarja
ID: 8254936
Thanks for you help Yzuh. Cheers!
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LVL 38

Expert Comment

by:yuzh
ID: 8258003
You are welcome !
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