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petersa9

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Interface is Unknown

We have a NT 4.0 server and Windows 2000 based workstation environment.  I have never seen this error throughout our 500+ workstations.  This morning the user told me that he was unable to get at his email after being connected for months on this same workstation.  He mentioned the computer was running dog slow. So here is what I did.  I "fluke" tested the line to the switches and back.  Did the Intel diagnostics on the network card and everything checked out.  Deleted the ntuser.dat file to remove and old settings the computer may have remembered.  I even tried installing a second NIC to see if the onboard one was a problem.  This is an Evo 510 form factor.  We have several of these machines and they work fine.  I also checked the 3524 switches to make sure nothing was set port side, all is set correctly?  Any suggestions.  LOST!

Andrew Peters
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MSGeek

Wow! :)  Gald to see your putting that fluke to use, aslo gald to see Cisco being used.

I don't think this is a layer 1,2 or 3 issue.  This sounds more like a local workstation issue.  Can you backup is local data and re-image that workstation?
That was suppoedd to be Glad, not gald.  :)
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No problem.  I think I will image the machine, but I want to find out what the problem is, ya know.  Anyways we use this damn $5000 fluke twice a year.  It is a nice unit but doesn't always give you the right info.
There are some sneaky adware proggies out there that can cause any number of such problems. Ad-Aware from Lavasoft (www.lavasoftusa.com), free download, works great. Try that before rebulding the machine.
SpyBot 1.2 outperformed Ad-Aware in some tests, you may want to try that as well.  Stinger is available from McAfee, it detects some trojans that most antivirus solutions will not, it to is free.

We had some Cisco kids document every drop on our network with one of those flukes.  I can tell you the current status of any drop.  They are worth their weight in gold when you have a problem at the physical layer.
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Pasha

Cleanup Volunteer


Chmod..

I'll agree if he tells us what the resolution was, this is worth having in the PAQ.

MSGeek.
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Chmod
Community Support Moderator @Experts Exchange
Ouch!  That's an expensive set of drones you have there.  :)