?
Solved

Outlook problem after Windows 2000 Repair

Posted on 2003-03-31
5
Medium Priority
?
159 Views
Last Modified: 2010-04-13
After dong a repair on Windows 2000, it mess up Outlook.  It will not authicate the name anymore.  After clicking "Check Name" it give an error message stating that it cannot locate the address book.  And it won't authicate the name.  Everything else works fine on.  I'm able to browe the internet and connect to all the server, even the Exchange server.  Any ideas?

Thank you all in advance,

Henry
0
Comment
Question by:yackko
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 

Expert Comment

by:SirTravis
ID: 8241850
I would check which address book you are checking the name from. Is it a local contacts list, address book or global address list? And what version of Outlook is this dealing with?
SirTravis
0
 
LVL 1

Expert Comment

by:duncs2112
ID: 8244237
Are you certain the Ipconfig is correct and you can ping the Netbios name of the exchange server?

If so delete the outlook profile and recreate it.

if that doesn't work, delete the user profile and recreate it.

If that doesn't work reinstall outlook.

0
 
LVL 1

Author Comment

by:yackko
ID: 8257262
Yep.  I have a valid IP.  I can do everything on the network except authicate my name on the exchange server.  I've clean Office completely, and re-install it.

Thanks,

Henry
0
 
LVL 1

Accepted Solution

by:
duncs2112 earned 150 total points
ID: 8259881
Apply / reapply sp3. do you have any other exchange servers you can try typing in the server box? can you 'check name' using any other user names? how about if you put the IP of the exchange server(s).

Can you browse to a sha

can you telnet to port 25 of the exchange server?

telnet %servername% 25
0
 
LVL 1

Author Comment

by:yackko
ID: 8444653
Accepted solution from 'duncs2112' because he responded more even though his solution didn't correct the problem, it's the thought that counts.
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
The Summer 2017 Scholarship Winners have been announced!
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question