I am usually a champ at troubleshooting and searching the web for answers, but this one has me completely bumfuzzled.
We have an HP Laserjet 5si printer. One employee processes reports from our investors, which she gets over the web, and must be printed on legal size paper. However, when she prints from other programs on the computer, it isn't necessary to print legal size, and most programs are configured the way she needs. It is rarely necessary that she prints letter size from internet explorere, yet every time she changes the paper size, it will only print that size until she closes IE, then she has to choose the paper size again and start the whole process over. IE will remember to print landscape forever, changes to the margins are retained, so are the settings for the header and footer, but it WILL NOT remember that she needs to print on legal all of the time. All of these settings are located in File -> Page Setup.
So i go in the registry... and everything is located quite handily under HKCU -> Software -> MS -> IE -> PageSetup. BUT, again, NOT THE PAPER SIZE. I go to Microsoft, and they suggest I do this "programmatically" through VB6 or C++. I would rather this be a last resort.
This is driving me positively BATTY. Does anyone have a clue?? Thanks for your help in advance.
Stupid point system.... It won't let me rate my question properly. Oh well.