NTVDM CPU has encountered an unhandled exception in windows xp

Application popup: 16 bit MS-DOS Subsystem : Shortcut to cfcratexp
X#=0C, CS=02EF IP=0000F337. The  . Choose 'Close' to terminate the application.

the program work, all the way to the point i need to print, and i belive when it is sending the pring job to lpt1 it errors out, i am using windows xp on a novell network (for file and printing).
mroctaneAsked:
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CrazyOneCommented:
This may be why.

Troubleshooting MS-DOS-Based Programs in Windows
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;165214

The 16-bit Windows subsystem on an x86 computer supports enhanced mode programs; it does not, however, support 16-bit VxDs (virtual device drivers). The subsystem on a non-x86 computer emulates the Intel 40486 instruction set, which lets the computer run Enhanced-mode programs, such as Microsoft Visual Basic, on RISC computers.

This means that Windows does not support 16-bit programs that require unrestricted access to hardware. If your program requires this, it will not work in Windows NT or Windows 2000.
CyberWizardCommented:
so how are you printing, via a print capture or to a directly attached printer?
jackarmyCommented:
HOW TO Use the Program Compatibility Wizard (Q301911)

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q301911 


Go to Start/All Programs/Accessories/"Program Compatibility Wizard"

or try the "Application Compatibility Toolkit"

http://www.msdn.microsoft.com/library/default.asp?url=/nhp/Default.asp?contentid=28000911
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mroctaneAuthor Commented:
Jack: i cant use Application Compatibility  because the program is on a network drive....



CyberWizard : captured printer on our network
jackarmyCommented:
You might check the NIC in your printer, check to see if the protocol(s) became unbound somehow. And check your clients, too. There are a number of things that could prevent a print job from completing.

Had the above from the link below
http://www.computing.net/netware/wwwboard/wwwboard.html
Have a look you might find the answer you are looking for!
Good Luck!
mroctaneAuthor Commented:
prob is, "print job from completing"...it dont even get that far, it goes to send the print job and it dont send, it just errors
jackarmyCommented:
CyberWizardCommented:
are you using the Novell client or Microsoft client for Novell?

you may want to try uninstalling the Novell client and re-install the latest version.
CyberWizardCommented:
hello mroctane, any news on the problem, is it still happening?
regards,

CyberWizard
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