Mystery error; 0E:0028?

Well to really test the RAM you need to pull the RAM modules you have and test with ones that are know to be good.

One thing to try first

Start your machine in safe mode and run scan disk and defrag.

If the problem persist do this

try using the free diagnostic utility from the vendor of your disk to check for problems with the disk.

fujitsu
http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic

IBM and Hitachi
http://www.hgst.com/hdd/support/download.htm#DFT 

Maxtor/Quantum
http://www.maxtor.com/en/support/products/index.htm

Samsung
http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html

Seagate
http://www.seagate.com/support/seatools/index.html

Western Digital
http://support.wdc.com/download/
www.westerndigital.com 

Another thing you try for testing the RAM if you have more than one module is to pull all modules but one test if problem persist switch out the module test again until you find that one that is the cause.

Greetings, ZDevil!
   Is the problem a recent occurance? Did you do something just before the error start appearing? Perform a System Restore to date before this problem occur.


Best wishes, war1

Reinstall the operating system over the top of itself. This will retain most of you settings and programs and replace the system files.

If the CD is bootable and your system allows booting from the CD then boot to the CD and install.

Otherwise boot to a ME or Win98 floppy bootdisk http://www.bootdisk.com/bootdisk.htm
Put the CD in the CD drive
At the prompt run the following command

setup


http://support.microsoft.com/default.aspx?scid=kb;en-us;259181

Note that reinstalling Windows does not alter your currently installed programs unless a program has previously replaced a Windows system file. If a program does not work correctly after you reinstall Windows, reinstall the program, but note that the program may be replacing one or more Windows system files.

Crazy, the HD's are fine. It's not about that. And I used a program called "docmem" (or something similar) to check that the modules are okay. So it's not either HD failure or memory failure. Re-installing is a bit harsh, but if this continues I'll have to do that. Don't think that that'll help though.

war, I recently installed a new version of MS Ofiice XP, and I think it might cause the problem, but I don't want to uninstall it, I think there has to be a way to get everything in working order again.

Any idea what error 0E:0028 is?

Z

Look I am trying tell you those RAM testers are not 100% accurate. If they find a problem you can be pretty sure this is a problem. But if they don't find a problem doesn't mean there isn't one. In this casd you need to manually test the RAM yourself.

And don't be so sure it isn't a hard disk problem either. We get questioners here that swear up and down that the problem isn't this and isn't that and will battle with the Experts saying that it can't be what we suggested that it might be. Only to come back later and say Oops you gals and guys were correct. So don't be so quick to discount something.

I am not saying that is the hard disk because it probably isn't but it could be.

>>>Re-installing is a bit harsh

Not really. I am not talking about a fresh install just installing over the top of itself.

>>>but I don't want to uninstall it

Why? If you think this is the cause then uninstall it and see what happens. You can always reinstall it and reactivate it.

ZDevil,
  If System Restore fixes your problem, then reinstalling Office XP is not a big deal.

Also, I agree with CrazyOne. Swap out the Ram sticks with known good ones. If you don't have any extra RAM stick, try putting one in the first slot remove the other. If not fix, try putting the other in the first slot.

Crazy:Ok, sounds to me you think I'm stupid. I know how to test my HD's and RAM's and I'm 100% sure there's nothing wrong with the HD's. RAMs might be the problem, but since they've worked fine for 6 months I doubt that they would just suddenly break.

And reinstalling Windows is always a lot more work than just the install. There's a load of programs that never work after the reinstall and then you have to reinstall those too. Plus all the updates and security fixes. Not fun.

System Restore works really bad, the probability of the computer working better after restore is minimal. Not a good option.

I wouldn't want to unistall the Office since I'd lose all my settings and mails and the like. So anything else comes first. So neither one of you knows what 0E:0028 means? Someone must know...

Z

>>>Crazy:Ok, sounds to me you think I'm stupid

No I don't but you don't seem to understand. Testing these things with software utilities is the first step. If they pass it DOES NOT mean that there still isn't a problem with the devices in question. That is the point I am trying to make. You cannot be sure that the devices are ok until you do manual testing. Why is that so hard to understand.

>>>but since they've worked fine for 6 months I doubt that they would just suddenly break

What does that go to do with it. RAM and any other device can crap out on you in an instacne without warning. Even if it is a device that is brand new right out of the box.

>>>And reinstalling Windows is always a lot more work than just the install. There's a load of programs that never work after the reinstall and then you have to reinstall those too

Rarely have I had to reinstall the programs. The program settings usually doen't get over written. However you are corret that hotixes tend neet to be reintalled.

ZDevil,
   Fatal Exception Error 0E (Zero-E) is a way of writing Fatal Exception Error No.14. This is a Page Fault interrupt. It typically occurs when Windows tries to access virtual memory on a demand-paged basis and the requested page of memory is missing or damaged, or when a paging protection rule is otherwise violated. Many of the Knowledge Base articles for these problems address specific hardware or settings issues. See this article for more on error OE.

http://aumha.org/win4/kberrmsg.htm

Fatal Exception Errors are hard to pin down. Since OE errors are often associated with RAM, that is why we ask you to look at your RAM.

How do you manually test a hard drive? All you have are programs, the same with RAM. All you can do is change the pieces, but it's not a resolution...

I only have one 512Mb DIMM, so I can not test it any other way. I ran the thorough tests and it found nothing wrong. The HD's are fine.

Can you explain to me how can a memory module break without any physical strain? It's hard to believe that the electric current would be strong enought to break it.

It's also impossible to predict when the error happens, so I would have to test the new memory for weeks to see if that's the problem, since it doesn't appear in any tests.

The error, although it claims to be, isn't nearly always "fatal". Usually it just shuts down one program (usually Mozilla) and everything works fine afterwards. Sometimes the screen gets messed up and the comp refuses to react. I also feel that the video card (NVidia GF4MX) might cause some problems, but I'm not sure.

Anyway, I'm off to bed, I'll be back tomorrow.

Z

ZDevil,
>> Can you explain to me how can a memory module break without any physical
>> strain?

Here are a few things that break RAM: static electricity, power surges, and age of RAM.

>>>>Can you explain to me how can a memory module break without any physical strain? It's hard to believe that the electric current would be strong enought to break it.


It just can. Portion of the module could be non functional. And that portion may only be accessed infrequently enough that the problem is intermittent and not constant.

Remove Mozilla altogether and test for a few days and see what happens.

If you think it is the video drivers then open Device Manager in safe mode and delete out all instances of the video card. Then reboot

You may get better results using a slightly older version

Go to the following link
http://www.guru3d.com/files/

Click on Video card Drivers
Then Click on NVIDIA detonator drivers

and there are several pages worth of NVida drivers.

Aslo there might be something wrong with the Video card. Again to test you will have to try another card.

Or you could just take the machine to a Computer Tech and have them use their diagnostice equipment to test with.

BTW any device could have a defect in it when it is shipped and may not even show up until months later after the device has been stressed through just day to day usage.

Try a reinstall of office XP i have that on my win ME system and needed to do a reinstall 2x before i didnt have any error messages. And i agree with the other experts here about the reinstall issue i have never lost any settings except updates. Good luck

Ok. I'm not too keen on the re-installs, since I've had bad experiences with them. And I have a question...

I opened the case, because I had a problem with my videocard slipping out of the place, but I now left it open just to see if it would make a difference. I noticed that the RAM slots are right next to the processor and they're getting pretty hot. Is it possible that the DIMM's "overheat" and start acting funny? Now that I've kept the case open everything has been working fine. Would an extra cooler help?

Z

>However if heat is the problem your power supply fan may have lost some of its oomph and it may be time to replace the power supply.

I think it's not about the power supply. Usually the power supply fan is there only to cool the supply itself, the CPU, videocards etc have their own fans. And the CPU fan is brand new, so I think the general heat in the box is just too much.

Guess I'll have to buy another cooler on the 5 1/4 slot. It will cool the HD's as well... Or I could just install a big fan below the supply near the processor. Which one would be better?

Z

ZDevil,
   The flow is set up to flow in one direction, usually from front of tower toward the back. Any additional fan that increases that flow will work.

>>>Usually the power supply fan is there only to cool the supply itself

Not really. It is there to cool the power supply and exhaust the hot air from the mahcine. Beiive me if the power Supply fan is not working well this can cause overheating of the compents becuaes the ambient tempature in the machine will stay high and increasing over all heat of the components. People get confused about this all the time. A mistake that can be costly.

Hi everyone,
It has been long time since someone posted here. In case any of the advice of experts is usefull, they shd be rewarded pts. If not plz keep us updated with problem or solution or whatever it is.

Anyway yes 0E:0028 errors are mostly related to RAM. Or to be more precise MEMORY. Have u encountered problem or error like "Ur system is low on resources. close some applications" or something like that.

Well it may be the case of leak memory. Have u installed some DOS based utility or program or anything similar. Or the problem has started coming after certain installation. Try running Scandisk in thorough mode and if possible on both system and data area. Other better alternative is running Windoctor from norton systemworks.

What are ur settings of virtual memory?

One more thing. U said u had just 1 chip of ram of 512. If u have any other slot for it try putting it farthest from CPU. It may save u for buying another fan.

And at last, I read almost whole of the post atleast the few early messages. Like me u too believe that there should always be some logic behind the problem. And there always is.
But instead of always trying to find out logic or cause, I found it better to look for solution and later relate the problem and the solution. It may look stupid but it is the practical way.
I am not a expert, certainly of the level of crazyone and war1 (and not to forget leetutor, By the way crazyone, I haven't seen Lee's name in experts of this month. Where is he? Hope he still helps people like me here) but many a times i have solved problems in my locality and my only answer to the Q's like "what was the problem?" or "what u did to make it run correctly?" is "Don't ask!!"

Hi everyone,
It has been long time since someone posted here. In case any of the advice of experts is usefull, they shd be rewarded pts. If not plz keep us updated with problem or solution or whatever it is.

Anyway yes 0E:0028 errors are mostly related to RAM. Or to be more precise MEMORY. Have u encountered problem or error like "Ur system is low on resources. close some applications" or something like that.

Well it may be the case of leak memory. Have u installed some DOS based utility or program or anything similar. Or the problem has started coming after certain installation. Try running Scandisk in thorough mode and if possible on both system and data area. Other better alternative is running Windoctor from norton systemworks.

What are ur settings of virtual memory?

One more thing. U said u had just 1 chip of ram of 512. If u have any other slot for it try putting it farthest from CPU. It may save u for buying another fan.

And at last, I read almost whole of the post atleast the few early messages. Like me u too believe that there should always be some logic behind the problem. And there always is.
But instead of always trying to find out logic or cause, I found it better to look for solution and later relate the problem and the solution. It may look stupid but it is the practical way.
I am not a expert, certainly of the level of crazyone and war1 (and not to forget leetutor, By the way crazyone, I haven't seen Lee's name in experts of this month. Where is he? Hope he still helps people like me here) but many a times i have solved problems in my locality and my only answer to the Q's like "what was the problem?" or "what u did to make it run correctly?" is "Don't ask!!"

ooops I mean't word NOT after the word certainly in my post >> "I am not a expert, certainly of the level of crazyone and war1"
or simply the correct line is :
I am not a expert, certainly not of the level of crazyone and war1

Ok, I've narrowed the problem, and the only reason for the error seems to be the fact that the chip overheats. So additional fan might be in order. I'm thinking of a 8cmx8cm fan that's sucking air out of the case. There's a place for it in the back wall. Does this sound ok?

Z

>>>I'm thinking of a 8cmx8cm fan that's sucking air out of the case

Actually you should put this in on the inside of the case at the front and have pull in outside air. The power supply fan exhaust the air on the inside of the machine. By pulling in air this will add extra cooling.

ZDevil,
   Air flow is important in a computer system.  It usually goes from the front to the back.  Look at how the other fans work in your computer.  Anything to increase air flow will be good.

Also, consider putting in a better heat sink on the bottom of your processor.

The flow is from the front and sides to the back. Won't the fan suck air in at the same time it's blowing it out? There are no other case fans in the case, so I have no reference.

Heat sink works fine, that's the problem. It's right next to the RAM's and it heats them up.

Ice

My RAM sits right next to the CPU also and I don't have this problem. I think your CPU fan isn't working properly or the thermal paste has worn to thin.

A Case fan is generally used to pull in air. And the Power supply fan is more then adequate to exhaust this extra air. Most power supplies on Desktops are at the top of the machine and the front case fan is at the bottom. The exhaust fan will pull the incoming air over the CPU area.

>> Won't the fan suck air in at the same time it's blowing it out?

Yes.  Do you mean you want to put the fan on the back wall of the case?  If so, this is a good place for it.  I prefer the back wall because it sucks in as less dust.  If you are talking about the wall behind the computer (which is where I thought you meant when I first read it), then it is not a good place.

 

Crazy, it's working fine. Athlons just create a lot of heat. And FYI, most of the power fans are not strong enough to cool the whole case. I.E. http://www.sysopt.com/articles/casecooling/ -> "Worst yet, most power supplies only feature a low-speed fan that offers limited cooling ability." The heat sink heats up, doesn't that mean the paste is working fine, it transfers heat from the core to the sink?

War, yes, I meant the back wall of the case. Should it suck or blow - pull air in or push it out? I have a window behind the computer which could be the source for cooler air... Though I might have to install a filter. The place for the fan would be about an inch below the power supply, will it interfere with the air flow if the fan sucks air?

Z

>>>will it interfere with the air flow if the fan sucks air?

No

>>>Athlons just create a lot of heat. And FYI, most of the power fans are not strong enough to cool the whole case.

Possible but I don't buy that theory if the power supply fan is working up to snuff like it was when the machine was new then it will do the job. If it didn't then heat related problems would be a big problem on newly shipped machines. Since this isn't the case then most power supply fans must be doing the job as designed don't you think.

I have worked on Athlons a lot and I still have never seen it were the heat form the processor played any part with troublesome RAM. Chances are the CPU is overheating not the RAM.

Like I said case fans primary purpose is to pull in air not exhaust it. If there is an exhaust problem then either replace the power supply or disassemble it and clean the dust out around the fan especially next to were the bearings are. I have had to clean a number of power supply fans because of the build up of dust and grime degenerated the RPM on the fan. Once cleaned there usually is a noticeable change in the overall air flow. I even put in new fans on power supplies and this had solved some overheating problems as well.

The power supplys exhaust is pretty powerful, so I don't think that's the problem, I'm more concerned about the general air flow in the case. Now that it's missing a side wall, everything works fine. If I put it back it starts hanging. But I'm going to go and buy a few fans today and see if they work.

Does this sound good: one 5 1/4 - fan up front to pull in air and one 80mm fan in the back to exhaust? Or just on 80mm to pull in and let the power exhaust?

Z

>>>will it interfere with the air flow if the fan sucks air?

Actually if you mean sucks air into the case then no. If it sucks air out then it might not be as affective. You want to pull in air that is cooler then what is inside the case. Since heat rises it works more efficent if the exahaust fan is at the top of the case. As the case fan pulls in cooler air the exhaust fan should if is working correctly pull the air coming in up to it. Overall the inside of the case temp should be cooler. Use a long feather to test the air flow.

>>>Does this sound good: one 5 1/4 - fan up front to pull in air and one 80mm fan in the back to exhaust? Or just on 80mm to pull in and let the power exhaust?

Actually that isn't a bad idea. My main point as I stated earlier is there should be an intake fan and it should be caddy corned from the Power supply fan if possible. In other words in the front on the bottom. If you do get a second fan then using it as an exhaust fan would probably be useful. Of course you can always rearrange the configuration if you don't like the arrangement.

Just so you know I am not trying to pull your leg on this. You can buy machines that already have a case fan mounted and they usually are in the front on the bottom and are intake fans. :>)

OK, I bought a fan, installed it and closed the cover. About 5 minutes later, same error. So I guess something's overheating. The CPU and memory were both pretty hot, any idea how to cool them down?

Also, is there a reliable CPU temp - meter, which program should I use?

Z

try this one

system information tool
AIDA32
http://www.aida32.hu/aida32.php

Expand the Computer node click on Sensor

ZDevil,
   Sorry the fan did not work.  You may consider moving the fan closer to the CPU.  There should be a CPU fan.  Is it working?  At a computer fair, I have seen a water cooling system.  Have you seen  a simiar one at a local computer store?  

Here is a hardware monitor, CompuNurse.

http://shop.store.yahoo.com/justcoolerusa/comcputem.html

Well at the time we discuss all the possibilities of overheating playing a role in the problem. We shd also check on other things.
What about my recomendation of running windoctor or complete scandisk and about problems related to memory leak.

I don't know why but to me it does not look like a overheating problem. DON'T ASK Y?

As it looks the problem is not yet solved so u still must be getting the error messages keep a record of them and post them here if possible in the exact form (U can skip adding blue background to that :-{) )

Anyway PLEASE DO AS I SAY for once:
Go to control panel: And then to the options NETWORKS. And then remove EVERYTHING from there. Also REMOVE any ISP DIALERS or ur own CUSTOMIZED ones. RESTART. Install everything back again. RESTART.

Or if u have cable modem u can use this link.

http://support.microsoft.com/default.aspx?scid=kb;en-us;298576

Y I am stressing upon TCP/IP? Well AFVXD(01) errors are related to TCP/IP.

So don't just left out my advice. And give it a shot.

Ok, I've managed to almost eliminate the errors by getting a stronger fan to pull air in and let the power supply fan exhaust the warm air. I've also kept the window open to get cooler air in, esp. in the evenings. The errors have not completely stopped, but with 1/week I can manage.  So I guess it was overheating after all. Who wants the points?

Z

You can split the pionts. Look right above that comment box for Split Points :>)

ZDevil,
   Glad you got most of the overheating problem solved.  Is it particularly hot where you live?

Regarding the points. I think everyone wants the points. You need to choose who helped you the post and split the points among them.

Click on "Split Points" at the bottom. The page will show each comment and has both an "Accept" button and "Points for Comment from XXX" beside the comment. Fill in the points. The total points should equal you alloted to question. Fill in the grade at the bottom. Hit "Accept" for each expert.

ZDevil:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
EXPERTS:
Post your closing recommendations!  No comment means you don't care.

Ok. I've gotten rid of the overheating problem and the errors have significantly reduced in number, but I still occacionally get the same "0E:0028" - errors. I don't have the money to buy a new memory comb nor do I have an extra comb to test it, so I can't rule out a faulty comb.

Any suggestions on how the points should go?

ZDevil

Thanks.