Outlook Express 'msoe.dll' could not be initialised - Please help.

Outlook Express would not open having been fine the day before.

Initial error message says 'Outlook Express could could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact MS support for further assistance. (0x8007000E, 5)'.

Clicking OK at this point produces another message - 'Outlook Express could not be started because MSOE.DLL could not be initialised. Outlook Express may not be installed properly'.

System is P4 2.4 system with Win XP Pro. Use hotmail as well as POP3 accounts.

I have installed latest SP1 updates and uninstalled them but no difference either way.

All assistance gratefully received. 75 points to whoever can solve.

Thanks

jonscotchAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

war1Commented:
Greetings, jonscotch!
   This error can occur if one or more *.dbx files in the current store folder are set as Read-only. Close OE and open the store folder in Windows Explorer. Select all files, then right-click on any one and select Properties. Uncheck the box for "Read only", leaving only the "archive" bit checked.

Outlook Express and Internet Explorer share many files. Perform a repair of Internet Explorer. From Control Panel select Add/Remove Programs. Scroll down to Microsoft Internet Explorer and highlight it. Click on the Add/Remove button. When the IE Tools menu comes up, select Repair. Click OK.

Also, you can get to the IE Tools menu by clicking Start > Run and type

rundll32 setupwbv.dll,IE6Maintenance

If still no joy, uninstall and reinstall Outlook Express.





Best wishes, war1
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
CrazyOneCommented:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378

or

Start > Run rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\windows\inf\ie.inf

or

Right click on C:\windows\inf\ie.inf and select Install
0
CrazyOneCommented:
Ok the only file marked read only that I know of that will cause this error (and there should be another error message prior to the one you posted as well) is the folders.dbx file and on an XP system you will find it in

C:\Documents and Settings\Your Account Name\Local Settings\Application Data\Identities\{8AD1F8EE-DE25-4B5D-8EEE-0429B87C7056}\Microsoft\Outlook Express

and this {8AD1F8EE-DE25-4B5D-8EEE-0429B87C7056} may be a seperate set of characters.
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

jonscotchAuthor Commented:
Thanks very much it works well now. 75 points is all yours.
0
war1Commented:
jonscotch, glad to help!

Best wishes, war1
0
highway-computersCommented:
Thankyou to those who said that the .dbx files may be read-only.

They surely were set to read-only, so setting them so Outlook Express could write to them fixed the problem.

Cheers to all!!!
0
johntitsworthjrCommented:
Ok, I have the exact same problem as the original poster.  Everything worked fine in 98SE.  Then I went to WMT and bought XP.  I installed and had minimal trouble.  One HUGE problem.  Outlook Express would not load giving me the above error.  I tried all of this that was posted and got no where.  I spend hours on the phone with the worthless MSFT Indians.  They had me edit the registry, back up my addressbook and OE folders and all of that, but said that I would need to UNINSTALL SP2.  I did that and reverted to SP1.  NO help.  

We DID get it to work in "SAFE MODE."  However upon trying it in regular mode produced the same sorry results.  I have tried to reinstall the SP2 and work with the solutions here, but to no avail.

Anyone have a single clue on how to make this work.  

I have spent the last 36 hours trying to solve computer problems and cant run my business because of it.  Someone please help me!

Thanks

0
NroblexCommented:
I have the same problem too, only I knew that the .dbx files had to be marked as readable. Having my computer fixed I would reinstall my original inbox.dbx from a CD-rom. The problem is that I forgot to mark the file as readable before starting Outlook express.

Now to the problem. Outlook express seems to have deleted my path and my inbox.dbx-file? I have tried to uninstall outlook express, via control-panel and to repair Internet explorer but it does not help. The path is gone??

Regards

Anders
0
InteqamCommented:
People out there, the reason may some times also be that you don't have access to the folder containing the dbx files, or the dbx files themselves.

Good luck
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Clients

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.