troubleshooting Question

open files error in Crystal 8

Avatar of dellboy2
dellboy2 asked on
Crystal Reports
2 Comments1 Solution2640 ViewsLast Modified:
We have an application that runs Crystal reports. Every time a user runs the report, the RPT files remain open on the W2K Server.

After the report has been run 20 times the error
"Error 544 at initialising report module error in file UNKNOWN.RPT Access to report denied....."

Looking on the server I can see that the RPT file is open 20 times (sometimes by the same user, who has run the report more than once)

If the user exits the application this closes all RPT files run by them.

I have an idea it is the Crytal report engine that is not closing the files, but thats as far as I have got.

My knowledge of Crystal is severly lacking so a "Treat me like an idiot" step by step response would be much appreciated

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