Outlook XP/2002 Sending Emails

cheeba12
cheeba12 used Ask the Experts™
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So here's our set up. Internally we have SBS 2000 running exchange 2000.  Externally we have a webhosting company that both runs our webpage as well as our external email.  Their policy is that we can't send email through them, so we use our exchange server. No problem there. However with wonderful Outlook XP they have included the feature for "email account selection" so when you receive an email from the internet and choose to reply to it, it automatically wants to send by the account it was received on. To me and other computer literaties this is not a problem to click the "accounts" button and change the account sending the email.  BUT our GM does want to have to do that, he wants it to automatically send always via the exchange server no matter what.  I'm at a loss on how to disable that feature.  

the exchange account is setup as the default account, as well under "send/receive setting" there is three accounts, one - exchange server, two - Remote Email, and three - the acutally account for external email.  Now on both 2 and 3 i have unchecked the box for sending (leaving the both for receive checked)

just need a quick answer, i'm thinking its not possible to disable this feature
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Is it possible to change your SMTP settings to send via the exchange server - you can set that up just on his computer so that he does not have to deal with it anymore.

-Corey

Commented:
Hi cheeba12

You say "the exchange account is setup as the default account, as well under "send/receive setting" there is three accounts, one - exchange server, two - Remote Email, and three - the acutally account for external email.  Now on both 2 and 3 i have unchecked the box for sending (leaving the both for receive checked)

Setup the default exchange account the default Send/Receive group(All Accounts)

Create a new Send/Receive group for the other email accounts. Go into the new group and GoTo Account Properties... Now set the Incoming Mail Server to their respective mail account settings and set the Outgoing SMTP Server to the Exchange address.

That should do the trick.

dragon63

Author

Commented:
Thank dragon63 I'll give it a try on Tuesday
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i am having the same issue but do not uderstand your instructions.  what do you mean by "Create a new Send/Receive group"

are you saying to create a group in active directoty?

i would like teh exchange account to always be the replying account regardless of which account recevied the email.
is this possible?

Author

Commented:
I've solved it by strickly using the POP3 connector in SBS.  that way there outlook only sees it as a exchange email via a pop3 connector.  Its annoying that it only downloads every 15 minutes but atleast its better than trying to workaround things that MS thinks was a good idea!  

Stu
great..i used teh same thing last night.  i wonder if there is a registry hack for the 15 minutes thing.

Author

Commented:
i wish, nothing i found as of yet

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