asked on

An Outlook Express store file may be damaged.

I am getting the following error when I try to send an email.

An Outlook Express store file may be damaged. Please use a utility such as ScanDisk to verify and repair any damaged files. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C0155

ScanDisk / Chkdsk doesn't fix it.

Similar to problem seen here but the url given to fix the problem is broken.

https://www.experts-exchange.com/questions/20194037/Help-Microsoft-Outlook-Won't-Download-Email.html?query=0x800C0155&searchType=all

http://support.microsoft.com/support/kb/articles/Q296/9/53.ASP?LN=EN-US&SD=gn&FR=0&qry=Outlook%20Express%20store%20file%20may%20be%20damaged&rnk=8&src=DHCS_MSPSS_gn_SRCH&SPR=OEX

I am using Windows XP
Outlook Express 6
Pentium 4 2.66 GHz
1024 Megs Ram

war1

Greetings, d_springer!
Run scandisk. If that does fix it. Do a search for Sent Items.dbx and rename it. OE will replace it.

Best wishes, war1

d_springer

ASKER

Scandisk didn't help.

If I replace the file I will lose all of my emails. Is there a way around this?

ASKER CERTIFIED SOLUTION

war1

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d_springer

ASKER

I could still see my files so I did what you said and moved them to another folder shut down OE renamed the sent.dbx then copied them back to the new sent.dbx. I'll wait a day or two and make sure that the problem doesn't come back. I am a bit worried that by copying the files cack to the new sent folder that I am copying the problem right back.

war1

Let us know what happens.

war1

d_springer,
We have not heard from you? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1