Setup could not verify the integrity of the file update.inf. Make sure the Cryptographic servie is running on this computer.

When I try to install a Microsoft fix I receive the following error message.

“Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.”

I have tried various changes and modifications such as 1. Expanding the NT5inf.ca_ to NT5inf.cat, then coping it over to the system32\CatRoot and Dllcache folders. 2. Renaming CatRoot folder to OldCatRoot and restarting the server. Neither had worked.


Also I noticed that when I try to do a windows update I receive an error that basically states the following:

 “Software Update Incomplete. This windows update software did not update Successfully”

I have done what was require (which was to go to KB 319585) and it still does not work. This problem is occurring on 3 of our Win2k Advanced servers.

NEED HELP TO RESOLVE!!!
macedonianAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

dschwartzerCommented:
macedonianAuthor Commented:
Yes it did not work
miahacCommented:
I am having the exact same problem. Did you ever find a resolution? My windows 2000 advanced server has the same problem, I have tried similar fixes. Most of the help is for people upgrading XP to service pack 1. This is not help. I first noticed the problem because I could not create an encryption certificate for my server. Then I realized I could not go to ssl websites, i could not run windows update and i could not install Windows 2000 Service Pack 4 - To top it off, all my iis services crash with unexpected errors, is this related?

I get.

Service Pack 4 Setup Error
Setup could not verify the integrity of update.inf. Make sure the Cryptographic service is running on this computer.

HELP
miahacCommented:
I fixed it. I installed the Windows 2000 High Encryption pack:
http://www.microsoft.com/downloads/details.aspx?FamilyID=c10925a0-ac66-4c44-b5c3-9dcab4da1c63&DisplayLang=en
and now all my updates work.

P.S. I first got a second opinion on my virus scan (Norton Corporate) and went to trendmicro's online virus scan and found 2 running virus process and reminants of a SQL worm that we had last year.
PashaModCommented:
PAQed - no points refunded (of 125)

PashaMod
Community Support Moderator

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 2000

From novice to tech pro — start learning today.