ktigre
asked on
Service Pack 3 Installation
When Installing Service Pack 3 on Office 2000.
I get an error from the office update web site that simply says "Installation Unsuccessful".
When I try to install the service pack from the download I get "The update cannot be applied"
Anyone have any ideas why this might be doing this?
I get an error from the office update web site that simply says "Installation Unsuccessful".
When I try to install the service pack from the download I get "The update cannot be applied"
Anyone have any ideas why this might be doing this?
Joanne M. Orzech
Are you on a network? If so, perhaps the rights to download and install programs/patches has been disabled. Please advise.
ASKER
On a network, but am a domain admin. and was able to install SP1/SP1a/Sp2. Just cannot get 3 installed.
No ideas then ... maybe reinstall and reapply all patches? Last resort but it often fixes many problems....
Also - you may want to check out this KB:
http://support.microsoft.com/default.aspx?scid=kb;en-us;217673&Product=Off2kset
http://support.microsoft.com/default.aspx?scid=kb;en-us;217673&Product=Off2kset
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ASKER
Tried WOW idea, but if Sp1a is already installed, then you can't reinstall it. it just says it's already there and quits.
No point to reinstalling, since it's happening on 3 pc's so far. (everyone I've tried) I'm afraid that it might be happening on all 350 pc's in our office, and there is no way I want to reinstall office on all of them.
No point to reinstalling, since it's happening on 3 pc's so far. (everyone I've tried) I'm afraid that it might be happening on all 350 pc's in our office, and there is no way I want to reinstall office on all of them.
ktigre,
Did you find a way around this? I'm having the same problem and don't want to reinstall office.
Did you find a way around this? I'm having the same problem and don't want to reinstall office.