event 4021

A tech reinstalled a copy of NT server on the PDC, the Exchange box can not start the information store.



We are trying to restart are exchange server. We get event 4021, based on the other suggestions nothing has worked.


the isnteg -patch gives us insuffucuent rights error


Can you give me the registry key to delete or some other input.
jvg20022001Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ahmedbahgatCommented:
from ms web site:

CAUSE
This error occurs because a directory store database is restored which contains a service account with an incorrect security ID (SID). This may happen if the Windows NT Security Account Manager (SAM) database has been lost or re-created. The Exchange Server directory service will start, but after starting the information store service, the error message displays.

obviously that is what happened when nt was reinstalled- sid has been changed


WORKAROUND
The directory service can be regenerated using the restored version of the information store databases.
Reinstall Exchange Server with the new service account and restore only the information store databases.
Run the Isinteg -patch command to synchronize the GUIDs between the information store and directory service databases.
Start the Exchange Server directory service.
In the Exchange Server Administrator program, choose the Exchange Server computer's Server Properties page.
On the Advanced tab, under DS/IS consistency adjustment, select All inconsistencies, and then click Adjust.

NOTE: In Exchange 5.5, select the Synchronize with the directory check box, and then create new directory entries for mailboxes that do not have a corresponding directory entry.
Your directory should be repopulated and contain a service account with a proper SID.

If a .CSV file with exported directory information is available, that information can be imported into the Microsoft Exchange Server directory

cheers
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.