BrandonSanMiguel
asked on
Login/Password/Domain prompts in OL2002 on XP Machines in Exchange 2K environment.
Seems recently I have had a rash of clients starting to get a login/password/domain prompt upon logining into Outlook/Exchange everytime they try to read their mail. Don't know why.. Here is what I have done.
The clients:
OS: XP Professional SP 2
Application: Office XP / Outlook XP SP 2
Exchange : 2000 SP 3
1: Checked to ensure XP firewall is disabled.
2: Reinstalled Outlook and redone the Outlook profile.
3: We are not running any type of encryption methods.. Standard TCP/IP from the client to the server.
This is only happening on my machines that have XP Professional. My 2K with Outlook XP are running with no errors..
Thanks
The clients:
OS: XP Professional SP 2
Application: Office XP / Outlook XP SP 2
Exchange : 2000 SP 3
1: Checked to ensure XP firewall is disabled.
2: Reinstalled Outlook and redone the Outlook profile.
3: We are not running any type of encryption methods.. Standard TCP/IP from the client to the server.
This is only happening on my machines that have XP Professional. My 2K with Outlook XP are running with no errors..
Thanks
Look in the properties of their Outlook profile under more settings and on the Advanced tab see what their Logon Network Security setting is. If NONE, they will be prompted to enter it whenever accessing Outlook.
ASKER
Thats is not set to NONE. That was also one of the 1st things I looked at. I tried setting it to NONE and then resetting it to regular NT Password Authentication and still prompted for login/password/domain.
Anything else ?
Anything else ?
Do you LAN users belong to a different domain than your exchange server?
Cheers,
-Jon
Cheers,
-Jon
ASKER
No. We are all part of the same domain.
If it ask for authentication, it seems that it's a security issue. Did you recently ad any policies to your domain that could apply to the XP boxes ? Also, what happen if the user try to access a ressource of the domain (ie : a shared folder on the Exchange server), does it ask for user/pwd/domain ?
If you've redone the outlook profile, with the default (just choosing exchange and then typing in exchange server name + box name) then it should be fine, that's not it.
Please let me know how that share drive ends up. If it fails (ask for authentication) then remove and readd your box to the domain, might do it. Try that anyway, could be a nice thing to give a shot at.
Let me know,
Laurence.
If you've redone the outlook profile, with the default (just choosing exchange and then typing in exchange server name + box name) then it should be fine, that's not it.
Please let me know how that share drive ends up. If it fails (ask for authentication) then remove and readd your box to the domain, might do it. Try that anyway, could be a nice thing to give a shot at.
Let me know,
Laurence.
ASKER
What kind of domain policies would I look at? The only domain policy I have right now is for Auditing/passwords.
The PC's have been removed and put back into the domain with no success. Why would this happen ONLY to XP machines ?
The PC's have been removed and put back into the domain with no success. Why would this happen ONLY to XP machines ?
ASKER CERTIFIED SOLUTION
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You might wanna check those links to MS as they may apply to you :
http://support.microsoft.com/default.aspx?scid=kb;en-us;297781&Product=exch2k
http://support.microsoft.com/default.aspx?scid=kb;en-us;321652&Product=exch2k
Laurence.
http://support.microsoft.com/default.aspx?scid=kb;en-us;297781&Product=exch2k
http://support.microsoft.com/default.aspx?scid=kb;en-us;321652&Product=exch2k
Laurence.