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Can a modem cause a pc to reboot?

Posted on 2003-10-22
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Last Modified: 2013-12-27
Hello,
I have a Windows 2000 Pro pc with a cheap brand 56K dial up modem. I've installed the driver that came with the hardware. The hardware manager says that this device is working properly. (The device driver was not signed)  I can Hyper Terminal to different locations. Now here is where the problem comes to play! When I click on the Internet Explorer icon, the pc reboots! Has anybody come across this before? Any help would be greatly appreciated!

                                                                                            Thanks. MCorn
P.S. I have the exact same modem on another pc (exact os and hardware) and it works fine in spite of the unsigned driver.
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Question by:mcorn
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5 Comments
 

Expert Comment

by:isaacmanohar
ID: 9608353
1.Check the property of the Internet Explorer Icon, by right clicking on it.If i is not giving Internet Properties, it may direct you to an application that shuts down your PC.
2.Try checking(replacing from your friend's machine) your RAM.
3.Possibly system infected by  virus.Scan with the latest Virus Software.(Try AVG from http://www.Grisoft.com )
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Expert Comment

by:rayt333
ID: 9611359
Try removing the modem and see if you can get it to shutdown then.
I really doubt it is the modem but it is possible.
Can you try the modem in a different slot? (maybe a hardware conflict)

As for the unsigned driver, this is normal with many device drivers.
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Author Comment

by:mcorn
ID: 9620935
I actually found the problem! I had Yahoo Companion installed and when I uninstalled that program, the modem started to work fine! I guess stranger things have happened. MCorn.
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