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2 XP OE Users on Same Box. One fails to collect certain emails from POP mbox.
I have two users on an XP Home machine, each with their own login. Both use Outlook Express to collect their own email. They have one OE 'Account' each, and that is setup to collect email from a POP3 mailbox at an internet domain on a Linux server I own (so there are 2 mboxes on the same domain).
They receive (nearly) all emails without a problem. However, one of them (Bob) fails to receive his copy of any email sent to both of them (Bob+Fred). Fred gets his copy fine. I know Bob actual receives the mail because I can see it in his POP mbox, but his Send/Receive doesn't pick it up. If I send an email just to Bob, or to Bob plus Joe/Anyone else, he picks it up fine, but the Bob+Fred message stays left all alone in Bob's POP mbox.
I've tried taking an exported .iaf file from Bob, importing it into my own OE, and I pickup his Bob+Fred messages fine. I've had a good search through OE buglists and the like, but to no avail.
Only other thing to add is what changed. Bob+Fred's domain was moved from a virtual shared linux host to my dedicated server. I created two new mailboxes on the new server to replace their old ones. I talked them through changing their OE 'Account' with the new uname+passwords.
That's everything I can think of I've tried. Appreciate any help you could offer. This is my first EE post, so be gentle. Apologies to any Bobs and Freds reading this.
Regards,
David.
They receive (nearly) all emails without a problem. However, one of them (Bob) fails to receive his copy of any email sent to both of them (Bob+Fred). Fred gets his copy fine. I know Bob actual receives the mail because I can see it in his POP mbox, but his Send/Receive doesn't pick it up. If I send an email just to Bob, or to Bob plus Joe/Anyone else, he picks it up fine, but the Bob+Fred message stays left all alone in Bob's POP mbox.
I've tried taking an exported .iaf file from Bob, importing it into my own OE, and I pickup his Bob+Fred messages fine. I've had a good search through OE buglists and the like, but to no avail.
Only other thing to add is what changed. Bob+Fred's domain was moved from a virtual shared linux host to my dedicated server. I created two new mailboxes on the new server to replace their old ones. I talked them through changing their OE 'Account' with the new uname+passwords.
That's everything I can think of I've tried. Appreciate any help you could offer. This is my first EE post, so be gentle. Apologies to any Bobs and Freds reading this.
Regards,
David.
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ASKER
I finally traced this to user 'Bob' having rules setup in OE which said not to download the message if user "Bill" was also in the To line.
I think Jon deserves the points for steering me in the right direction (I'm not sure of 'points etiquette', but that feels about right). I'll figure out how to do this next!
I think Jon deserves the points for steering me in the right direction (I'm not sure of 'points etiquette', but that feels about right). I'll figure out how to do this next!
ASKER
I'll try out your suggestions today and report back.