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ACPI issues on server 2000 or 2003

Posted on 2003-10-22
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Medium Priority
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Last Modified: 2007-12-19
Dell PowerEdge 1400SC
Dual 933 processors

I can not get windows 2000 or 2003 server to install
properly.  When I
attempt and install, it blue screens with this error:

STOP: 0x000000A5 (Parameter1, Parameter2, Parameter3, Parameter4)
The ACPI Bios in this system is not fully compliant to the
specification. Please read the
readme.txt for possible workarounds, or contact your system vendor for
an updated bios.

The bios in this system is not fully ACPI compliant. Please contact your
system vendor for
an updated bios. If you are unable to obtain an updated bios or the
latest bios supplied by
your vendor is not ACPI compliant, you can turn off ACPI mode during
text mode setup. To do
this, simply press the F7 key when you are prompted to install storage
drivers. The system
will not notify you that the F7 key was pressed - it will silently
disable ACPI and allow
you to continue your installation."

If I use the F7 key during the install, the OS installs, but only 1
processor is shown by
either windows 2000 or 2003.

I have searched around Dell, Microsoft, Google, and the archive looking for
answers.  The only path I found so far was to update the BIOS of the machine
from version A03 to A09, but that did not fix anything.

For fun, I did install RH9 and both processors showed up.

Anyone else have an issue like this?

Thanks in advance

Rob Freeman
Fleetone
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Question by:freemancr
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Expert Comment

by:CrazyOne
ID: 9600953
Did you try forcing it to use the MPS Multiprocessor PC HAL.
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Expert Comment

by:CrazyOne
ID: 9600959
HOW TO: Specify a Specific or Third-Party HAL During Windows Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;216251&Product=win2000
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Author Comment

by:freemancr
ID: 9600962
Can this be done in 2003 as in 2000?  I have not given it a shot yet, but will try it.
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Expert Comment

by:CrazyOne
ID: 9601495
I don't have any experience with 2003 so I can't say it will work or not.
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Author Comment

by:freemancr
ID: 9605674
I tried that, and still only get 1 processor to show up.  
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Accepted Solution

by:
CrazyOne earned 750 total points
ID: 9607647
Well heck that isn't good news. There something about this Mother Board and BIOS that these two OS's just don't like. Have you tried contacting Dell to see if they might have a solution to this?
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Author Comment

by:freemancr
ID: 9607829
I went a little futher and found out even though both processors are showing up in the BIOS, 1 of the 2 is not registering properly.  Dell is coming out to fix the bad processor.

Thanks CO.

Rob
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Expert Comment

by:CrazyOne
ID: 9608330
Cool :)
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