Newly Added Users do not show under Users in AD

We recently (within the last week) added a few new users to our AD directory (win 2k with an AD integrated win2k exchange server present on the network).

We know the users were added because they have a mail box on the exchange server, as well as that when trying to add them to the AD again an error pops up stating that account already exists. The users can access all network resources fine, including their outlook 2k exchange mail box.

However, when scrolling through the lists of Users in AD these newly added users do not show (we're trying to change a password on one of them, which is how we found the accounts to be "missing"). We also noticed these users show as logged in by NT Authority\System and not by domain\user as the other other users show when using outlook exchange.

Any help pointing us in the proper direction to solve this odd problem would be greatly appreciated!
daya88Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rustyrpageCommented:
Are you sure that you just didn't put them in a different OU?  I would suggest checking all of the OU's that you have to make sure that they weren't accidently put somewhere else.  
0
grayeCommented:
Do a search on Active Directory to find out what container/OU the account ended up in
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
daya88Author Commented:
well we do not use OUs.

but i did a search anyways and it did not find the user when the drop down choice for "In" was on the Users  Folder. However, when i changed it to our domain it found the user.
0
Cloud Class® Course: Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

dshuang5858Commented:
Hi, daya88,

I believe when you create user, you didn't place it in user folder.  You might place it under domain.  What I mean is when you open AD Users and Computers, when you click on your domain name on the left-hand panel, on your right-hand panel, did you see users under there?!

dshuang5858
0
rustyrpageCommented:
Dshuang5858...that is exactly what I said.
0
dshuang5858Commented:
rustyrpage....sorry I didn't read your comment.
daya88....if the answer is correct, please award point to rustyrpage
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 2000

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.