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reider

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Organize tool doesn't work

I'm trying to make a rule with the organize tool in Outlook 2000 and I keep getting an error.

The Error is "This rule could not be created. Check your folder permissions."

I've checked MSKB and (of course) no help there.

Does anyone know of a way to get it working again. BTW I can make rules using hte rules wizard.

TIA
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jessnjeff

WHat are you trying to do?  the above error sounds like you are trying to access a file/folder where you do not have the proper rights.
Are you using Outlook or Outlook Express?
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ASKER

All I am trying to do is move an email to a folder in their personal folders. And again if i do it using rule wizard it works fine

I have a laptop user (W2k Outlook 2002 SP2) who has this problem with the Organize tool, but not using the Rules Wizard. He's a remote user using Personal Folders but did take the laptop to be added to his local office Exchange network (which they stuffed up - aaarrrgh!), and so I think the folder permissions have been set, but now he's not on the network (and won't be again) I can't access any folder permissions.

No one knows the answer...
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ASKER

Yes my user has a laptop. The organize tool doesn't work but rules wizard does. My user is connected to teh exchange server but delivers to his personal folders. I really do not believe that it is a permission problem,
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iaincraven

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There is a 32-KB memory limit for creation of rules, not a defined limit for the maximum number of rules that can be assigned to a folder. On the average, it is between 40 and 50 rules for each folder.

It seems to be impossible to increase the 32K limit.

http://support.microsoft.com/default.aspx?scid=kb;en-us;147298&Product=exch2k
http://support.microsoft.com/?kbid=241325
http://support.microsoft.com/default.aspx?scid=kb;en-us;154774