Network and Dial-Up connections folder is empty

blackbird71
blackbird71 used Ask the Experts™
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Hi

I have a Win2k Server with SP4 and most current MS updates installed. A peculiar problem has arisen which is that the Network and Dial-Up connections folder is completely empty. i.e. you cannot even see the Make new Connection option. Even the information window on the left which describes the folder is missing. A search through the registry seems to show that all the information is still there, and there are no problems accessing the server. However it is obviously impossible to change the properties of the LAN connection.
No errors are reported when opening the applet. I have tried replacing the ncpa.cpl file with a known good copy - no luck. I have also run sfc /scannow which did not find any problems. Any suggestions appreciated.
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Commented:
1. Go to Start / Run and enter ncpa.cpl and click Ok
2. In Network And Dial-Up Connection go to View / Choose Column
3. Adjust the Pixel settings to 240 and check back if you can see your icons now again


Author

Commented:
There is no option view / choose column in that folder.

Commented:
First switch from "Large Icons" or whatever to "Details" (View / Details).
After that there will be the option "View / Choose Column".
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Author

Commented:
Sorry! Learnt something else! However, the setting is already at 240 pixels, and the folder is still completely empty.
Commented:
Next go to Start / Run and enter SERVICES.MSC and hit Ok,
then look whether the service "Network Connections" is enabled and running.
If not, enable and start it now and check back if you can see your icons now.

Author

Commented:
Thanks mrei, that did it. For some reason that service was disabled. I enabled it and, hey presto, the folder is working again. Full marks!

Commented:
It was a pleasure. Thanks for the points.

Commented:
I reinstalled service pack 3 and that seemed to fix the issue for me.

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