553 Requested action not taken: mailbox name not allowed
Posted on 2003-10-24
One particular company is trying to email my site and keeps getting this error for any person she trys to email here (i've had her try four):
----- The following addresses had permanent fatal errors -----
(reason: 553 Requested action not taken: mailbox name not allowed or
chunk too large)
I've been digging around here and 2 other sites and haven't really found any info on this error, let alone a possible solution.
I'm running NT 4 SP6a, EX 5.5 SP4. We also have a Watchgaurd FB1000 III. It's been in place since May and this is the first person to at least report this error to us.
She has emailed me the error report to my yahoo account. Just to reiterate, she's the only one to get this error when emailing my company. The only thing out of the ordinary lately, and it's just growing out of control as you all know, is we have been getting 10 fold the ammount of spam as we use to get just in this past month. One user who use to get 50 spams a day now can get up to 300-500 a day. We use Spamscreen from Watchgaurd.