Link to home
Start Free TrialLog in
Avatar of mjreine
mjreine

asked on

periodic cable modem dropouts

I just recently moved a server onto a cable modem with a fixed ip. My site is hosted on win2k on this fixed ip.

When im trying to connect from home, every once in awhile the connection will die and it says page not found. Sometimes when I hit f5 It goes right back in to the site.

Any tips on how to better troubleshoot this issue? It could be:

My pc
My router
internet DNS issues?
Hosting cable modem
Hosting Win2k Server
Other?

Thanks,

-Matt
Avatar of philjones85
philjones85
Flag of United States of America image

it's likely a hardware problem, your network card may be going out, the cable modem may be going out, or it may be a problem on their end.  i've found it's usually a problem on their end (though it doesn't usually come back on for me as soon as for you).

then again it could be dns issues, if the dns server you're trying to get the ip from is temporarily down or under heavy load.

i think you could eliminate your OS from any trouble-shooting though.
Avatar of mjreine
mjreine

ASKER

Ive been thinking of installing WhatsUp Gold http://ws-ftp.com/products/whatsup/index.html at two locations so then when it goes down I can look in the log files and see which location failed and hopefuly why.
how many different locations do you have?
ASKER CERTIFIED SOLUTION
Avatar of mapledrums
mapledrums
Flag of Singapore image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Any updates here ?