a certain user creates folders to make her mails more manageable. once in a while she would move emails from the inbox to her personal folders. it used to work properly. but now, whenever she moves an email to a particular folder, the newly moved mails seemed to be missing. i checked her *.nsf in lotus designer and i can see the mails from designer. but when i preview the folder in lotus notes, the mails is again not there. what seems to be the problem and how can this be fixed? thanks.