?
Solved

Hpfbkg16 has caused an error in MMSystem.dll

Posted on 2003-10-28
3
Medium Priority
?
673 Views
Last Modified: 2013-12-15
Dear Friends,

My PC is running windows ME. I had an HP 840c installed. Then I installed an HP 695c (new driver from HP, etc). I just can't make it work! After installing, I get the message: "Hpfbkg16 has caused an error in MMSystem.dll". Other messages also: "Spool has caused an error in mmsystem"; "rundll has caused an error in mmsystem". Just tried a lot of things: uninstalling old drivers, installing new ones, replacing mmsystem, etc. I asked for help at HP, with no results. Can anyone help me? Obs. Installed the 840c again and it worked well. The problem is just with the 695c. Thanks in advance.
0
Comment
Question by:PRPACELLO
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 8

Accepted Solution

by:
heskyttberg earned 500 total points
ID: 9650108
Hi!

Uninstall 840c software and driver.

start->printers&faxes->add printer
Choose not to autodetect, choose have disk.
Point directly to the driver file for the 695C, do not run setup or install from 695c CD or something like that.

If this works be happy and use the printer.

If this dosen't work, change OS to 2000, win98 or XP or keep using the 840c.

Regards
/Hasse
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question