Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook XP always opens Internet Connection

Posted on 2003-10-28
7
Medium Priority
?
455 Views
Last Modified: 2010-04-08
I'm using OfiiceXP Pro on a Dell Dimension running WindowsXP Pro at home.

Outlook was behaving as expected when setup to access my work e-mail from home. (Home connection is a dial-up account).  Since I added a new e-mail account (hotmail) to Outlook, I cannot control Outlook's behavior with the dial-up account.

I have no problems sending or receiving mail via either account but I am totally unable to work offline.  Now when I open Outlook, it immediately opens the modem dialog box so it can check for new mail.  If I disconnect  the modem and leave the hotmail inbox the active window, it will automatically try to re-connect after a short period of time.  If I am working in the calendar or tasks area and disconnect the modem all is fine until I go back to the Inbox it then it tries to re-connect again.

I've been through all the e-mail settings under TOOLS - OPTIONS - MAIL SETUP.  No matter how I set the online and offline line settings, Outlook's behavior is still the same.

Stange thing is that when I remove the hotmail account, everything works the way I expect it too.  But after adding the hotmail account again, this strange behavior returns.

Any ideas on what I might be missing?
0
Comment
Question by:meintsi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9634381
Have you tried this

open outlook
go to tools --> options --> mail setup

under dail-up choose "always use an existing dial-up connection"

and when you open outlook see that it doesnot check for any email ( esp in hotmail account ) until you manually click send
and receive

Sunray
0
 
LVL 18

Author Comment

by:meintsi
ID: 9634451
Been there - done all that.

Always use existing, warn before switching, don't remember the other two. but have tried them all.  For both the online and offline settings.

This is where I thought I would get the behavior I wanted but does not seem to be the case.
0
 
LVL 97

Expert Comment

by:war1
ID: 9634758
Greetings, meintsi!
  Installation of Hotmail may have caused the problem. Uninstall Hotmail and see if the problem disappears.

Do a system restore back to before you install Hotmail.

How to Restore Windows XP to a Previous State (System Restore)
http://www.microsoft.com/windowsxp/pro/using/itpro/managing/restore.asp

Best wishes, war1
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 18

Author Comment

by:meintsi
ID: 9634875
I have already removed the hotmail account and Outlook behaves normally without having to use System Restore.

Re-connecting to hotmail brings back the problem.
It's almost like MS wanted it that way.  Or maybe it's a bug, or ...maybe they wanted ... who knows

Would be interested to find out if anyone else that is using Outlook, hotmail, and a dial-up account together has it working differently.
0
 
LVL 97

Expert Comment

by:war1
ID: 9676270
I agree with you. It does seem Hotmail wants it that way.  Can you use another free email account, like Netzero?  I use Netzero with no problem.
0
 
LVL 1

Accepted Solution

by:
GhostMod earned 0 total points
ID: 10600568
PAQed, with points refunded (250)

GhostMod
Community Support Moderator
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question