Longest log on time ever, possibly a record for windows 2000. Help me!!

Posted on 2003-10-28
Last Modified: 2010-03-18

I have a customer running a windows 2003 server domain. All of the clients run windows 2000 professional.

The problem they are having is that one of the machines boots up to the applying computer settings screen and can stay there for up to two hours. When the ctrl alt del log in screen apears you can enter the domain log on details and it takes up to 45 minutes for the machine to load to the desktop. However if you unplug the machine from the network and then boot it log on takes normal length of time.

All the cables have been tested as well as the switch network card and all associated hardware.

I have deleted the computer from active directory and then re added it but this hasnt solved the problem.

Machine has been checked for virus from DOS also and appears clean.

I have also checked that the log on account is a local profile, so its not that either.

Any help willl be greatly appreciated as my knowledge of windows based servers is limited.
Question by:cyjazzman
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LVL 41

Accepted Solution

stevenlewis earned 140 total points
ID: 9638021
Wow, could be a few things
bad NIC, cabling, etc
try using an lmhosts file with the #DOM and #PRE tags (so it can licate the DC easier
and limit the users profile
exclude items from the roaming profile


y default, the History, Local Settings, Temp, and Temporary Internet Files folders are excluded from a user's profile. This means that these folders are not stored on the network and do not follow the user from PC to PC.

You can exclude addition folders by ADDing the Default Domain Policy to the MMC and setting Exclude

directories in roaming profile, by navigating through User Configuration\Administrative


There is no way to use this policy to include the folders that are excluded by default.

The results of the GPO are stored in the registry at:

HKEY_CURRENT_UsER\Software\Policies\Microsoft\Windows\System\ExcludeProfileDirs. The

ExcludeProfileDirs value name is a REG_SZ data type, that stores the additional excluded folders in

Folder-name[;Folder-name...] format.

If you subsequently disable the policy, or set it to Not configured, Group Policy deletes the ExcludeProfileDirs

value name.

NOTE: If you add ExcludeProfileDirs, you must also add it at:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy



excluding folders from roaming profiles.

In Windows 2000, the default value of ExcludeProfileDirs at

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon is Local

Settings;Temporary Internet Files;History;Temp;Local Settings\Application Data\Microsoft\Outlook.

The Exclude directories in roaming profile Group Policy at User Configuration\Administrative

Templates\System\Logon/Logoff lets you add to the list of folders which are excluded from your roaming profile.

The additional folders that you configure are stored in the ExcludeProfileDirs value name, as a string variable

(REG_SZ), at HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\System.

NOTE: You could reduce the number of Days to keep pages in history on the General tab of Internet Options,

and check the Empty temporary Internet Files when browser is closed box on the Advanced tab.

3712 » Excluded profile folders are being uploaded to your Windows 2000 profile?

Even though you have excluded some directories from your profile (tips 3868 and 3543), these excluded folders are

uploaded to your profile when you log off?

When Windows 2000 retrieves the ExcludeProfileDirs value, it writes the data to Ntuser.ini. If the data exceeds 260

characters, a buffer overflow occurs and the entire string is considered to be NULL.

To resolve the issue, limit the total length of the exclusion list to 260 characters.


496 » You MUST disable the cache option for Offline Files on a roaming profile share?

If you do not disable the cache option for Offline Files on a user profile share, the profile will become unstable, as

both the Offline Files and roaming profile attempt to synchronize the files in the profile.

The cache option is SMB share based. If you enable the cache option on a share, and roaming profiles are below that

share, Offline Files caches files in the profile.

NOTE: Whenever possible, store roaming profiles and offline-enabled shares on different servers.

To resolve the problem:

Create a separate share for user profiles and disable the cache option on the new share by opening a CMD prompt and


net share \\Server\Sharename /cache:no

You can use Windows Explorer to disable the cache by right-clicking the shared folder and press Properties. On the

Sharing tab, press the Caching button and clear the Allow caching of files in this folder box

lmhosts file info
LVL 41

Expert Comment

ID: 9638023
also have you tried using static ip address (for a test)?

Expert Comment

ID: 9652136
happened to me once and was traced to the fact that plug and play had been disabled on the machine.  Apparently was needed to run telephony which was needed for remote admin services.  Did you check error logs for any of this??

Author Comment

ID: 9656095
Okay guys I have tried logging onto the machine with a local profile and static IP - no success. All NIC's and cabling have been tested end to end.

Haven't checked plug and play but I will, I think the next step is to try the lmhosts file with the #DOM and #PRE tags.

I will let you know what  the result is. But thanks so far because I have been pulling my hair out and couldn't think of anything else to try.

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