Packard Bell IXtreme USB problems with XP
Posted on 2003-10-28
I have a major problem with 2 packard bell machines.
The first (and newest machine) packard bell Ixtreme (1000mhz P3 with a MSI 6309 mainboard)i got from a customer for a reinstall (windows XP was dead), i did the reinstall and returned the PC. I hooked up the PC and when i booted it up it was verry slow, i disconnected the USB keyboard, and it was fast again.
(it didn't find the USB keyboard when booting up) When i hook up the USB keyboard while the PC is running it just freezes up..
The second pc, is also a packard bell Ixtreme (933mhz P3 with a MSI 6309 mainboard) was running Win98 before, and the customer wanted XP also, i installed it...
And yes.... the same problem, ONLY when i hook up a USB Logitech wireless mouse before i start it up, it detects and install the mouse without problems.
When the mouse is installed it works without any problems and i can disconnect/reconnect the mouse anytime i want while the PC is running.
BUT when i try to connect a logitech webcam while the pc is running..... it freezes again.
I allready called packard bell to ask if they had complaints about this earlyer and they said "we don't support another OS on one of our machines", i reached for my minigun and....... that's a different story...
I updated the bios to the packard bell "winxp only" bios without luck.
I downloaded and installed the VIA 4-1 drivers without luck
I changed in device manager the USB drivers from VIA to Generic USB drivers without luck...
It seems i'm stuck.. and need help soon.