Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

XP pro hangs during Laptop installation

Posted on 2003-10-28
18
Medium Priority
?
413 Views
Last Modified: 2008-01-09
Hi,
I have been trying to install XP pro for a day now. I have used several Disks. and tried The MS knowledge base to no avail.
It is fine until I reach 'Saving Settings' Where it hangs. The pages are still animated but theprogress bar remains still. I have left it for several Hours also. It remains at 9 minutes, but pleanty of HDD activity. If I try and reboot the installation crashes with the error 'setup failed to install the product catalogs' and/or the signature for windows xp pro setup is invalid. the error code is fffffe0b.
workarounds here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;823303&Product=winxp
either dont work or I cant change. I only have 1 256mb memory module.
I have a Desknote A901 Laptop. It is a clean install on a formatted (NTFS) partition.
All help gratefully recieved.
0
Comment
Question by:jmcaliskey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +5
18 Comments
 
LVL 24

Expert Comment

by:shivsa
ID: 9639351
have u check the hcl(hardware compatibility list) from microsoft website.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9639370
Not sure if this would work

http://www.computerhope.com/issues/ch000467.htm

Sunray
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9639380
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 8

Expert Comment

by:SNilsson
ID: 9639645
Try to format in FAT32 mode and see if it makes a differens, you then convert it to NTFS if all is well.
0
 
LVL 15

Expert Comment

by:Rob Stone
ID: 9641052
What part of the fix's couldn't you change?

Also try disableing the APCI setting.  I saw winme lock up loads on that before, maybe you have a similar issue.
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 9641643
Also check the BIOS dosnt have Virus checking enabled this will stop the install writing to the boot sector and crash the installation

Pete
0
 

Author Comment

by:jmcaliskey
ID: 9642877
At 6.30 am I disabled all hardware in the BIOS. and it installed.
But now it goes to a blank screen just after the windows XP startup screen, no activity at all and hangs. I can boot into safe mode fine.
Im going to try an AMI bios update. If I can work out how to run it, It only works in DOS
The laptop dosnt appear in the HCL. but I dont know the components, just the manufacturer.
0
 
LVL 15

Expert Comment

by:Rob Stone
ID: 9642993
In the boot.ini file put the switch's /sos and /basevga.

Also disable any non essential hardware in device manager in safe mode.
0
 
LVL 7

Expert Comment

by:Focusyn
ID: 9644763
your current symptoms are indicative of a problem with the ACPI.  MAke sure it is turned off in the bios, and if you didn't do it the first time, go back and reinstall using the standard PC HAL.  To choose this, hold down the F5 key when right before the install CD gets to the portion where the screen is blue and it says "press F6 to install additional scsi drivers..." etc.  just keep pressing it a couple times per second and when it gets to the right place, a menu will pop up asking which to use, scroll down to Standard PC and use that.  It will prevent problems that arise from use of ACPI.  If this does not fix the problem, you can make a one-way change back to ACPI after install by going to device manager->computer and changing it there by going to properties where is says Standard PC.
0
 

Author Comment

by:jmcaliskey
ID: 9649808
There is no option to disable ACPI in the BIOS.
I tried the Standard PC HAL too which didnt make any difference.
BUT.
I found out that this 'Laptop' uses satandard PC133 memory.
So I swapped one from an old desktop and It installed.
Of course when I swapped back XP fell over completly.
So I guess it IS bad memory. Im gonna go to crucial, buy a stick and keep you all informed.
Thanks
0
 

Author Comment

by:jmcaliskey
ID: 9708746
Yep,
Installed memory, everything worked fine. Typical.
Thanks all for trying. It seems Im just too stubborn.
Cheers
John
0
 

Author Comment

by:jmcaliskey
ID: 9708765
PS.
It was the memory that was installed by the vendor.
Desknote by ECS (elitegroup)
Again thanks
y'all
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 9709605
GLad you are fixed :0)

Pete
0
 
LVL 8

Expert Comment

by:SNilsson
ID: 9848939
This Question is getting old, can you please clean it up.

Regards SNilsson
0
 
LVL 7

Expert Comment

by:Focusyn
ID: 12401074
retain points to author - bad hardware he diagnosed himself.
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 12492187
PAQed, with points refunded (500)

modulo
Community Support Moderator
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction How to create multiboot configuration with XP\Vista and Windows 7 on it? And most important question - how to do this correctly so not to have any kind of nightmares we get when system gets screwed? First of all one should realize t…
I don't know if many of you have made the great mistake of using the Cisco Thin Client model with the management software VXC. If you have then you are probably more then familiar with the incredibly clunky interface, the numerous work arounds, and …
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question