Solved

XP pro hangs during Laptop installation

Posted on 2003-10-28
18
376 Views
Last Modified: 2008-01-09
Hi,
I have been trying to install XP pro for a day now. I have used several Disks. and tried The MS knowledge base to no avail.
It is fine until I reach 'Saving Settings' Where it hangs. The pages are still animated but theprogress bar remains still. I have left it for several Hours also. It remains at 9 minutes, but pleanty of HDD activity. If I try and reboot the installation crashes with the error 'setup failed to install the product catalogs' and/or the signature for windows xp pro setup is invalid. the error code is fffffe0b.
workarounds here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;823303&Product=winxp
either dont work or I cant change. I only have 1 256mb memory module.
I have a Desknote A901 Laptop. It is a clean install on a formatted (NTFS) partition.
All help gratefully recieved.
0
Comment
Question by:jmcaliskey
  • 4
  • 2
  • 2
  • +5
18 Comments
 
LVL 24

Expert Comment

by:shivsa
Comment Utility
have u check the hcl(hardware compatibility list) from microsoft website.
0
 
LVL 49

Expert Comment

by:sunray_2003
Comment Utility
Not sure if this would work

http://www.computerhope.com/issues/ch000467.htm

Sunray
0
 
LVL 49

Expert Comment

by:sunray_2003
Comment Utility
0
 
LVL 8

Expert Comment

by:SNilsson
Comment Utility
Try to format in FAT32 mode and see if it makes a differens, you then convert it to NTFS if all is well.
0
 
LVL 15

Expert Comment

by:Rob Stone
Comment Utility
What part of the fix's couldn't you change?

Also try disableing the APCI setting.  I saw winme lock up loads on that before, maybe you have a similar issue.
0
 
LVL 57

Expert Comment

by:Pete Long
Comment Utility
Also check the BIOS dosnt have Virus checking enabled this will stop the install writing to the boot sector and crash the installation

Pete
0
 

Author Comment

by:jmcaliskey
Comment Utility
At 6.30 am I disabled all hardware in the BIOS. and it installed.
But now it goes to a blank screen just after the windows XP startup screen, no activity at all and hangs. I can boot into safe mode fine.
Im going to try an AMI bios update. If I can work out how to run it, It only works in DOS
The laptop dosnt appear in the HCL. but I dont know the components, just the manufacturer.
0
 
LVL 15

Expert Comment

by:Rob Stone
Comment Utility
In the boot.ini file put the switch's /sos and /basevga.

Also disable any non essential hardware in device manager in safe mode.
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 7

Expert Comment

by:Focusyn
Comment Utility
your current symptoms are indicative of a problem with the ACPI.  MAke sure it is turned off in the bios, and if you didn't do it the first time, go back and reinstall using the standard PC HAL.  To choose this, hold down the F5 key when right before the install CD gets to the portion where the screen is blue and it says "press F6 to install additional scsi drivers..." etc.  just keep pressing it a couple times per second and when it gets to the right place, a menu will pop up asking which to use, scroll down to Standard PC and use that.  It will prevent problems that arise from use of ACPI.  If this does not fix the problem, you can make a one-way change back to ACPI after install by going to device manager->computer and changing it there by going to properties where is says Standard PC.
0
 

Author Comment

by:jmcaliskey
Comment Utility
There is no option to disable ACPI in the BIOS.
I tried the Standard PC HAL too which didnt make any difference.
BUT.
I found out that this 'Laptop' uses satandard PC133 memory.
So I swapped one from an old desktop and It installed.
Of course when I swapped back XP fell over completly.
So I guess it IS bad memory. Im gonna go to crucial, buy a stick and keep you all informed.
Thanks
0
 

Author Comment

by:jmcaliskey
Comment Utility
Yep,
Installed memory, everything worked fine. Typical.
Thanks all for trying. It seems Im just too stubborn.
Cheers
John
0
 

Author Comment

by:jmcaliskey
Comment Utility
PS.
It was the memory that was installed by the vendor.
Desknote by ECS (elitegroup)
Again thanks
y'all
0
 
LVL 57

Expert Comment

by:Pete Long
Comment Utility
GLad you are fixed :0)

Pete
0
 
LVL 8

Expert Comment

by:SNilsson
Comment Utility
This Question is getting old, can you please clean it up.

Regards SNilsson
0
 
LVL 7

Expert Comment

by:Focusyn
Comment Utility
retain points to author - bad hardware he diagnosed himself.
0
 

Accepted Solution

by:
modulo earned 0 total points
Comment Utility
PAQed, with points refunded (500)

modulo
Community Support Moderator
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
how to enable admin accounts after Sysprep 21 72
What is this error message? 7 63
PXE question 7 76
Thin secure Windows 10 5 46
Introduction Often we come across situations wherein our batch files would be needing to reboot Windows for a variety of reasons. A few of them would be like: (1) Setup files have been updated whose changes can take effect only after a reboot …
In this article we will discuss all things related to StageFright bug, the most vulnerable bug of android devices.
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now