madasczik
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IBM Tech Support, Will They Help?
I have a ServeRAID 4H card that I got off ebay for cheap. Only problem is that I have been unsuccessful in updated the BIOS to the newest version and now it's in a bad state of not working at all. If I call IBM, can I get them to reflash it for me? What would they charge for something like that, I have no warranty, its from E-bay. Anybody deal with IBM before with a similiar scenario? 500 points for an answer.
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Sorry. Didn't know I couldn't do that.
Okay here is a link, it is private storage, so I will only leave it up a week or till I remember to take it down.
IT is a self extracting bootable disk image.
http://home.comcast.net/~amhsia/RAIDBIOS.exe
If this bothers you, I can put it up as an IMZ image and you could use winimage to extract it.
Okay here is a link, it is private storage, so I will only leave it up a week or till I remember to take it down.
IT is a self extracting bootable disk image.
http://home.comcast.net/~amhsia/RAIDBIOS.exe
If this bothers you, I can put it up as an IMZ image and you could use winimage to extract it.
ASKER
Thanks Andrewhsia, I downloaded the file. Will give it a try.
did it work?
ASKER
No luck, it didn't work. Tried it a few days ago, this is what I remember happening. The floppy booted up into the utility, then in scanned for profiles, and then waited for me to press enter on the flashing update button. When I press enter, it instantly says bios updated, without further reading of the floppy. It also gave a status of BAD BIOS somewhere it the utilty. Then afterwards on next bootup, it still had version 5.11 bios drive scan screen. When I got the card it had the 4.8.26 bios on it and I remember going through the RAID setup screens, but then I updated it to the most up-to-date one on IBM's site, 5.11 at the time, never worked since. Andrewhsia, what should I do now? What are the chances that it's a motherboard incompatibilty? What I really think I need is an IBM computer to update it in. Can you help in that area, what state do you live in? I'm willing to try anything right about now, don't want this investment to go to waste.
Have you called any of the computer shops yet to see if they can help?
I don't know if that is allowed either, but I am in Texas. Plano to be exact. If you want to pay for shipping both ways, I will drop it in one of my machines and see if I can get it to work.
Give the mod's a moment to step in if that isn't allowed.
Give the mod's a moment to step in if that isn't allowed.
Well they haven't said anything. If you want you can mail it to me and I will try to fix it. Allong with a return envelope or sticker.
Andrew Hsia
6200 Tennyson Parkway
Plano, TX 75024
Andrew Hsia
6200 Tennyson Parkway
Plano, TX 75024
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Wooops, forgot about this question. Turns out there was two jumpers that I had to apply to the card, there was absolutely no documention on this that I could find. Thanks IBM. Points to you all for your interest.
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