dsteinbrenner
asked on
Start button doesn
Windows 2000 sp3, when cliking the start button, it looks like it gets pushed in but the start menu never comes up. This happens logged in as user and local admin
ASKER
that does not work either
Or use windows key
Sunray
Sunray
ASKER
sorry that doesnt work either, I also found a fix for this issue on MS KB but that did not fix it either....
Have you restarted the machine and tried ?
Have you scanned for virus ?
Sunray
Have you scanned for virus ?
Sunray
here is the link to your problem, this seems to be the exact problem you are having
http://support.microsoft.com/default.aspx?scid=kb;en-us;262076&Product=win2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;262076&Product=win2000
ASKER CERTIFIED SOLUTION
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This goes along with the post by adonis1976
Maybe your start menu folders got deleted
("C:\Documents and Settings\user\Start Menu" and/or "C:\Documents and Settings\All Users\Start Menu")
Maybe your start menu folders got deleted
("C:\Documents and Settings\user\Start Menu" and/or "C:\Documents and Settings\All Users\Start Menu")
hi:
hv u try to scan virus ?
Go to this sites to scan for virus...
Online virus scan:
Symantec (norton)
http://security2.norton.com/ssc/vc_about.asp?langid=us&venid=sym&plfid=22&pkj=RKNYPJUIYCZRWEJGSSK
Housecall Online Scan
http://housecall.antivirus.com
PC Pitstop Virus Scan
http://www.pcpitstop.com/antivirus/default.asp
Spyware ? Ad Aware ?
Ad Aware
http://www.lavasoftusa.com/software/adaware/
Run SpyBot
http://spybot.eon.net.au/index.php?lang=en&page=download
HijackThis
http://www.webattack.com/download/dlhijackthis.shtml
Spy Bot http://security.kolla.de/news.php?lang=en
If still no luck,
----
Run SFC /SCANNOW to see if any windows protected files have been overwritten
----
Repair/Restore window
=====================
Repairing, Recovering, and Restoring an Installation of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;268106
How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;292175
q
hv u try to scan virus ?
Go to this sites to scan for virus...
Online virus scan:
Symantec (norton)
http://security2.norton.com/ssc/vc_about.asp?langid=us&venid=sym&plfid=22&pkj=RKNYPJUIYCZRWEJGSSK
Housecall Online Scan
http://housecall.antivirus.com
PC Pitstop Virus Scan
http://www.pcpitstop.com/antivirus/default.asp
Spyware ? Ad Aware ?
Ad Aware
http://www.lavasoftusa.com/software/adaware/
Run SpyBot
http://spybot.eon.net.au/index.php?lang=en&page=download
HijackThis
http://www.webattack.com/download/dlhijackthis.shtml
Spy Bot http://security.kolla.de/news.php?lang=en
If still no luck,
----
Run SFC /SCANNOW to see if any windows protected files have been overwritten
----
Repair/Restore window
=====================
Repairing, Recovering, and Restoring an Installation of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;268106
How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;292175
q
ASKER
i tried all of the above and nothing has worked?
hi:
none of above works? even reinstall?
Maybe u should backup ur data , format and then do a clean install..just a suggestion..
q
none of above works? even reinstall?
Maybe u should backup ur data , format and then do a clean install..just a suggestion..
q
Sunray