Solve this backup error, "The storage control block address is invalid."

I am totally stumped with this one.  I have a W2K server running Veritas Backup 9 for Windows Servers.  About 2 out of 5 times, the backup fails and both the backup error log and W2K event viewer show "The storage control block address is invalid" as the reason for backup failure.  I've reinstalled the backup software, updated tape drivers, installed all updates and patches, changed tapes, and still can't stop this message.  It appears at seemingly random which makes it even more difficult to troubleshoot.  No applications are having any problems and everything works fine in all other respects (as far as I can tell).  I can't find any info anywhere on what this error even means!  Veritas won't help me without a hefty fee, but their free email support never answered my question.  Any ideas??
LVL 2
firehawkAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

adonis1976Commented:
I have heard of this before. Sometimes when you use third party s/w to backup your stuff, Windows 2000 runs out of virtual address storage space. It got fixed when I applied the latest service pack from MS. So you might want to try this if the service pack is not installed.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Rob StoneCommented:
Check www.eventid.net to see if there is a solution there.

I found a link with nnBackup as that had the same problem but they fixed it with a revision update for the backup software.

Maybe Veritas will bring out a patch for it one day.
0
firehawkAuthor Commented:
adonis1976,
As unbelievable as it may seem.....I didn't have SP4 installed.  I had SP3.  I know all too well to check this and somehow missed it.  My fault.  Updating to SP4 appears to have fixed this problem.  I think I must have checked everything but this.  Like my mother use to say, "If it had been a snake, it would have bit ya!"
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.