Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


keyboard malfunction

Posted on 2003-10-30
Medium Priority
Last Modified: 2010-04-26

I have a win2000 machine.  The keyboard are working fine in notepad, file explore, netscape, othere than this, it is not working on IE and MS office.....

the letters are messd up, press s, it shows o, types k, it shows j......but all the number keys are fine......

need help...thanks
Question by:mcrmg
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
LVL 49

Assisted Solution

sunray_2003 earned 400 total points
ID: 9650621
Hmm.. Very strange problem

Have you tried reinstalling the driver for the keyboard ?

You donot have to repair IE but just try if that would solve the problem in IE

Description of the Internet Explorer Repair Tool

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP

Repair Internet Explorer 6



Author Comment

ID: 9650639
It also happens on ms office..all of them....

Author Comment

ID: 9650663
I am in device manager, how can i uninstall this driver from here??  thanks
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 49

Expert Comment

ID: 9650665
Try repairing IE and see if that would solve the issue in IE. Then we can work on office

LVL 49

Expert Comment

ID: 9650678
Try going to cmos setup and default the values

LVL 49

Expert Comment

ID: 9650687
IN device manager , check for your keyboard type (name) under keyboard

Right-click and select "uninstall"


Accepted Solution

Reddgum earned 600 total points
ID: 9650698

This could also be a Function Keymap. This happens on laptops frequently when users unwittingly press the Fn key (or off-color special key) that activates the alternate keyboard mapping so that there is a 10-key numeric set avaialble.

If you examine the printing on the keys on the keyboard, are there different letters/number printed on the side of the keys themselves? If so, look at the color of the printed characters and then look for the button (usually down on the lower left side) of the keyboard that matches the color of the offset key labels and press it.

If the problem actually is only happening in MS Office products, you might take a look at what language set your software is set to use. Often times the languages re-map the keys (like if you set your keyboard for "English UK" as opposed to "English US" -- pressing the '$' you'll get a crazy-looking 'L' used to denote pounds sterling.

Lastly, go to your control panel, click KEYBOARD, then click the Input Locales tab, then see what Input language you're set to (change it if it's not English, United States, then click properties. Make sure it's set to "US."


Author Comment

ID: 9651244

I fixed it by changing the language setting.  Thank you.

Featured Post

Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Backups and Disaster RecoveryIn this post, we’ll look at strategies for backups and disaster recovery.
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

661 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question