Clearing Fax queue from a n HP LJ 4100 MFP

How do you clear the fax memory log form an HP LJ 4100 MFP? Currently it seems that jobs are being held in the queue and causing more fax problems (line busy, no answer, etc.). I thought if we could clear the job log it would work. Also the 4100 MFP has an on board hard drive. Is there a way to access this?
chuppy14Asked:
Who is Participating?
 
DRRYAN3Commented:
See http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=120&prodSeriesId=83239&prodTypeId=18972&objectID=c00006494 where the following steps are listed:

On the printer control panel, press the Menu button.
Use the up or down navigation buttons (arrows) to highlight and select the CONFIGURE DEVICE menu.
Use the up or down navigation buttons (arrows) to highlight and select the FAX menu.
Use the up or down navigation buttons (arrows) to highlight and select the FAX FUNCTIONS option.
Use the up or down navigation buttons (arrows) to highlight and select the CLEAR STORED FAXES option.
Use the up or down navigation buttons (arrows) to highlight and select YES to confirm the action.

I don't think you can do anything with the onboard hard disk.  It's for storing faxes, scans, fonts and print jobs.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.