Solved

Clearing Fax queue from a n HP LJ 4100 MFP

Posted on 2003-10-30
1
469 Views
Last Modified: 2013-12-15
How do you clear the fax memory log form an HP LJ 4100 MFP? Currently it seems that jobs are being held in the queue and causing more fax problems (line busy, no answer, etc.). I thought if we could clear the job log it would work. Also the 4100 MFP has an on board hard drive. Is there a way to access this?
0
Comment
Question by:chuppy14
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 12

Accepted Solution

by:
DRRYAN3 earned 200 total points
ID: 9654331
See http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=120&prodSeriesId=83239&prodTypeId=18972&objectID=c00006494 where the following steps are listed:

On the printer control panel, press the Menu button.
Use the up or down navigation buttons (arrows) to highlight and select the CONFIGURE DEVICE menu.
Use the up or down navigation buttons (arrows) to highlight and select the FAX menu.
Use the up or down navigation buttons (arrows) to highlight and select the FAX FUNCTIONS option.
Use the up or down navigation buttons (arrows) to highlight and select the CLEAR STORED FAXES option.
Use the up or down navigation buttons (arrows) to highlight and select YES to confirm the action.

I don't think you can do anything with the onboard hard disk.  It's for storing faxes, scans, fonts and print jobs.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question