Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Windows Server Print Queue Monitoring

Posted on 2003-10-30
5
620 Views
Last Modified: 2013-11-17
We have recently installed a Windows 2003 Server and have a dozen OS X (10.2) G4s that are printing through it. The problem is that once they have finished sending the print job to the server queue, they no longer see the job. The Mac assumes the job is done.
The question is...  How can the OS X machines (in native or classic) see the actual print queue? Can they view it to see where their job is in the queue and/or cancel the job, etc.? I've checked all over  Apple's support as well as MS support.
I thought I could do this with Internet Printing (view it all through a web page via IIS) but it looks as though this is not available with 2003 Server...
Anyway... I am looking forward to awarding some points here!!
Thanks
0
Comment
Question by:CyberGar
  • 2
  • 2
5 Comments
 
LVL 30

Expert Comment

by:weed
ID: 9651744
A print server acts as a sort of faux-printer. It collects jobs and passes them on. Once the print job leaves the client machine, it's considered "printed" and thus disappears from the queue. Unless there's some sort of web interface for the windows server, you're out of luck. That would be something to ask the PC folks about. "How do i let client machines see the print queue on the server?"
0
 
LVL 23

Accepted Solution

by:
brettmjohnson earned 250 total points
ID: 9652371
As weed said.  This is the nature of print servers.  The newer versions of CUPS support remote queue status,
but Microsoft's implementation if IPP is barely functional as is.  I would not expect any frills added in the
future.  You can use the IPP web interface on port 631 of the Win 2003 server.  I can't remember how functional
it is in Windows IPP.

http://printhost:631

where printhost is the name of your Win 2003 Server
0
 
LVL 1

Author Comment

by:CyberGar
ID: 9653448
weed:
Thanks, but the Macs can see the queue status on old Novell servers, and can see a Windows 2000 server queue status via the web/internet prinitng pages... Windows 2003 server doesn't have the web interface... Was hoping for a 3rd party app that would see through to the queue.
Brett....:
Thanks, but as you can see in comment to weed, IPP is not implimented in 2003 server. I think it's one of the "security" features that MS decided to impliment... I tried connecting anyway without luck.

Question still remains...

:-)
0
 
LVL 30

Expert Comment

by:weed
ID: 9654617
Ask the windows folks how to implement IPP in 2003.
0
 
LVL 1

Author Comment

by:CyberGar
ID: 9661828
Thanks for the help!
  I found that they didn't remove IPP support, but instead, don't enable it by default... I was able to isntall and start it so now the Macs can see the queues.

  Note: In case anyone else needs Macs to be able to see and manage print jobs, you will have to make the user a Print Manager on the system. Macs don't send user information, other than what the Mac OS says, when the job is sent. This means that even though the job is theirs, they won't have the rights to cancel the job. If you make the Mac users print managers/admin on the server, they will be able to cancel their jobs (and, of course, anyone elses... so beware...).

:-)
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

iCloud Drive was introduced after iOS 8 was launched last year. This drive is Apple’s online storage device that lets users sync their files and access them from all their Apple devices.   There is a lot of data that is not automatically backed up…
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question